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Paylocity is currently used for timekeeping, payroll, and onboarding, among other things. It is used company-wide. It takes care of data reports and analytics, payroll, timekeeping, HR functions, and benefits.
- Data Management
- Timekeeping
- Reports
- Payroll functions
- Account manager communication
June 22, 2020
Paylocity is used across our entire company in 4 states.
- I have a difficult time finding ANYTHING that is particularly good about Paylocity.
- It is difficult to make changes/cumbersome.
- Authority levels make no sense.
- We are currently unable to adjust employee times... for 2 days!!
- Reporting is limited to canned reports. Getting information from this system is ridiculous.
- Not one week goes by without some problem.
January 24, 2020
Paylocity is used across the board, all departments. Paylocity has been an excellent way for all the employees to clock in/out and submit a time-off request. When I was sick, I could easily submit sick time for previous days. This was nice, so I didn’t have to worry about doing it when I missed work because I was out sick.
- Very user friendly
- Plenty of help and resources
- I always have to reload the page and sign back in after I clock out for lunch.
March 11, 2020
Paylocity is used by our organization to manage all Human Resource related activities such as pay, benefits, paid time off, etc. The problem it was purchased to address was the growing workforce we have at our company. It helps manage payroll and benefits.
- User-friendly
- Time tracking
- PTO tracking
- Organization of key subjects or tasks. Sometimes I think things are grouped illogically.
February 22, 2020
Paylocity is utilized in our organization for time recording and payroll. It is used inter-departmentally to ensure accuracy.
- Accuracy-it makes it easy to record time accurately.
- Ease of use- easy to use and integrate
- Customization- It isn't straightforward to customize without outside help.
- Support- Support services can take a bit of time to get resolved.
April 29, 2020
My company uses Paylocity for payroll, timekeeping, HRIS, and benefits company-wide across a rapidly growing organization.
- The payroll module is powerful and easy to use.
- The benefits module is relatively straight-forward and user-friendly.
- The timekeeping module has lots of great features.
- The knowledge base and live chat features are very helpful.
- The customer service is a joke. Our account manager is slow to respond and often gives wrong or incomplete answers.
- The tax department is incredibly slow and disorganized, which has resulted in late penalties and errors on our filings.
- You cannot contact any department without going through your account manager, which if you have a bad one like we do, means you often get roadblocked in getting your issues resolved.
- There is no sense of urgency or accountability in customer service.
- You are expected to largely self-serve. Often when you reach out for help, the customer care rep doesn't know any more about the system than you do.
Paylocity is currently being used for payroll keeping, HR personal, and work documents filing. It is being used company-wide, Every Team member uses it to clock in and out, to enroll and disenroll benefits. It has a community feature where we can communicate with each other (like email). It has a performance review features for each Team member and also for the Supervisors.
- Customer Service
- Reports
- Hours worked tracking
- Response from Customer service
- I would like for Time & Labor to intergrate into HR & Payroll when making changes.
We recently started using Paylocity this year. Previously we used ADP Workforce. We use Paylocity across the board for all employees.
The primary function we use Paylocity for is to track employee's PTO, sicks days, out of office days, or things of that nature. Along with the primary purpose of using it to keep track of pay stubs.
The primary function we use Paylocity for is to track employee's PTO, sicks days, out of office days, or things of that nature. Along with the primary purpose of using it to keep track of pay stubs.
- It is very user-friendly when you are on the website.
- They also have a mobile app that is simple to use and very identical to their website.
- They have fun tools aside from PTO requests and seeing your pay stubs, such as giving shoutouts to employees internally.
- There was a lag period of manually inputting employees PTO, request time offs, sick days, etc.
- Every quarter it requires us to change our password; although the reasoning behind this ultimately is best for the employee to maintain their privacy, it becomes tedious.
- Company ID is a required field when signing in, and you are not able to have it as a saved, unlike username and password.
February 04, 2020
[It's being used by the] Whole organization. It helps with time clock integration with payroll, time off requests, is an employee hub for company info and provides access to their records.
- Easy to use
- Good product
- Customer service and problem resolution is a real problem. So far when I have experienced an issue they have taken very long to answer and I had to continue to follow up. I don’t feel that I can rely on their answers in most cases. Customer service-friendly but don’t seem to actually care about the issue.
- Sales guy really over sold the customer service part and how helpful they would be a
January 28, 2020
Our company uses Paylocity across the whole organization. I am frequently logging into my account on my computer and the mobile app to check things pertaining to my employment (pay, tax forms, hours, PTO, position, etc.)
It is such a great platform and consolidates everything we need into one place! Highly recommend.
It is such a great platform and consolidates everything we need into one place! Highly recommend.
- Shows you your pay and allows you to view per check, YTD, breakdown of taxes and deductions. So much transparency!
- Easy way to view and download your W-2 and tax forms. I love knowing exactly where to go and not having to wait for my company to send this to me.
- I would like to see more personalization on the profile. One thing that was big with our last provider was having a place to list things such as shirt sizes, food allergies, etc. Since this is not something that Paylocity offers, we are still using the other company for that purpose.
- The layout can be confusing sometimes. For example, there are quite a few places you have to click around on before you are able to find your tax forms. Once you locate that, it has you put a password in 3 different times.
We use Paylocity for payroll processing across all company codes for nearly 1000 employees. It is also used for employee onboarding and HRIS functions. It is also used for reporting.
- HRIS
- Reporting
- User friendly and intuitive setup
November 18, 2019
Paylocity Web Pay is our current HRIS system. It is administered by our Human Resources Department for our HR and Payroll needs. This includes timekeeping, benefits information and employee portal. It is used across our whole organization in regards to the employee portal portion of the system. The business problem this is addressing are as follows:
- Payroll and tax filing
- Human Resources - New hire reporting, benefits administration, terminations, leaves of absence
- Time tracking - All company paid holidays and other paid time off types are recorded here
- Employee self service - Employees may view their information, record time off, request tax/direct deposit changes, change their own demographic information, view/print check stubs
- Payroll processing is very streamlined within the Paylocity pay grid. The ability to customize it helps a great deal. This is a time saver.
- The check calculator feature, although not intuitive, is used by our administrators and employees. We love this feature. The fact that employees can use this tool themselves is another time saver for administrators.
- We have always had our own customer service representative.
- Their pricing is very competitive.
- The Web Time product does not always communicate well with the Web Pay product which causes issues at times.
- The check calculator tool is not the easiest to use. The set up screen is not intuitive.
- This comment is both good and bad: The dedicated customer service representatives often get promoted (the good part) and therefore, our dedicated rep has changed over quite a bit. It seems just when someone really gets to know our company, they're no longer our rep and often their replacement is very new and not always well trained.
August 19, 2019
Paylocity is utilized across the entire organization to fulfill the HR and Payroll needs for employees. This allows employees to have a streamlined source for personal and job information, performance reviews, time off and payroll information. HR department employees are given an easy to use web interface to quickly and accurately add and update information for the company and its employees. Paylocity gives a lot of relief for the workload required to manage an organization with nearly 1,000 employees!
- The web interface is easy to use for both HR representatives and employees of the organization.
- Employees have the ability to update personal and tax information with a user-friendly interface that updates quickly.
- Paylocity provides quality customer support, guiding HR and employees in the helpful direction needed.
- Paylocity could improve guiding users on links to what they are looking for (hovering over the link and getting additional info about what it is).
- Paylocitys timeclocks could use an update to allow more integration with the computer software.
- The on-boarding process seems a bit strenuous for new employees, making it more difficult on the trainers to respond to questions.
October 21, 2019
We use Paylocity as our sole HRIS and payroll system. Our benefits administration is also handled in Paylocity. Essentially, we use Paylocity for all employees from on-boarding to off-boarding!
- Very user friendly.
- Great customer support.
- Administration is fairly straight forward.
- Reporting. They recently updated their reporting dashboard and it is even more confusing than it was before. Creating custom reports is either time consuming, costly or both.
- Benefits is in a separate portal. This means once you make a change to an employee's personnel file, you must wait overnight for the information to populate into the benefits portal.
- Customer service is great and nice, but sometimes issues take a while to get resolved. Recently we had a payroll reporting issue and it took more than 36 hours for an initial response and over a week for the report to get fixed. The customer service team did what they could and were able to generate what we needed on the back end, but it was frustrating.
November 13, 2019
We use Paylocity to track our PTO, sick days, days we swap our work from home days, payroll, and insurance. It helps each of us to stay on top of our bi-weekly payroll. In addition to the days we have taken off so far and how many we have left at the end of the year.
- User interface
- Organization
- Simpleness
- The way the sidebar comes in and out can make it a bit more challenging to get back to the previous page you are on.
- In the beginning, when our company was setting up Paylocity, some areas were locked to edit, and we had to reach out to customer service to have them unlock them (mistake on their part).
We use Paylocity to manage payment and benefits across our entire organization. Many employees use it to clock in and out every day, but every employee uses Paylocity to select and manage their benefits, as well as their personal information, paid time off and sick leave. While we have employees upload headshots to the system, few people use Paylocity as a directory.
- Timeclock functionality.
- Track PTO.
- It's too easy for employees to clock-in from the app when they are not at work.
- It's confusing for users to update their personal information.
April 09, 2019
We are using PAYLOCITY in two of our five current concepts (whole organization) and plan to move the other 3 towards the end of the year.
It addressed the total failure that ADP software caused. The software is smart, well coded, simple, and clear- all things ADP didd not provide. Mostly it has addressed payroll issues we had.
It addressed the total failure that ADP software caused. The software is smart, well coded, simple, and clear- all things ADP didd not provide. Mostly it has addressed payroll issues we had.
- Admin platform is easy to use and navigate
- Implementation is organized and they follow up
- Recruiting section is effective and clear
- Smart Email templates
- The on-boarding area could be a bit less tedious- starting a new hire from recruit to hire is a bit tedious but you get used to it
- The time clocks need to be hardwired to a running computer at all times- very old technology, even ADP lets us hardwire it to our network (so we do not have to rely on our clocks running on computer)
February 12, 2019
We use Paylocity across the entire organization as our HRIS and payroll vendor.
- The main thing that Paylocity does well is the self-service portal for employees. It is aesthetically pleasing, easy to use and full of information for employees.
- Another thing is the "impressions" that employees can give to each other to say "job well done" for something.
- There are many areas where Paylocity can improve. Customer service is definitely one of them. They are very slow to respond, if at all. They put no sense of urgency on matters. They tell you they will find out an answer and get back to you then they don't.
- There is so much missing functionality between this system and my last (Paycor) that I can't even remember everything.
- Switching to Paylocity was the worst decision I've ever made in my career.
March 02, 2019
Paylocity is being used enterprise wide across the entire organization for functions such as web pay, time cards, vacation accruals and balances, performance management, etc., but some employees and some departments have more access to its additional features than others. For example, people managers have more functionality than individual contributors during merit season or for promotions and equity adjustments. But organization wide, we all use it on some level. It solves the business need of having a more robust and effective HRMS, we previously used an Oracle product that was outdated.
- It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
- The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
- The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
- The performance management function is good, but it could use some improvement. Some of the fields and functions can be cumbersome or confusing - if you don't need to go too deep into performance management it's fine, but if you really want to customize things or get in deeper it can be difficult.
- The integration of Paylocity with our current applicant tracking system has been very difficult and drawn out. We'd like to integrate the two systems so we can create a smoother onboarding process, but for some reason it's been very difficult to get the two to "talk" to each other. If this integration can be improved, that would be great.
- This is a minor issue, but confirming when vacation hours have been executed or approved can sometimes be confusing because you get more emails than you would expect and sometimes these emails are confusing. A simple message saying approved or not approved or the hours have been taken out of this current pay period would eliminate this confusion, but again, this is a minor thing.
June 05, 2019
We use Paylocity to manage most retail HR functions, from punch-in/punch-out for hourly employees to managing time off and generating tax forms. It is used across the entire agency and allows our somewhat modest HR team (1.5 FTE) to focus their efforts on bigger projects than printing out pay stubs or manually processing time off requests.
- Punch in/Punch out for hourly employees and a very user-friendly interface that works well with mobile. Easy to remember URL for punching in offsite.
- Handling time off requests! Really easy to check balances and submit requests.
- Self-generated tax forms and pay stubs were extremely useful a few months ago when I was looking at new apartments and needed new pay stubs printed on a regular basis.
- Overall, user interfaces are well designed, clean, and user-friendly.
- The UI with past timesheets can be difficult to locate, it's a basic enough function to be highlighted more prominently.
- Delineation of functions nested within the three main sections ("Self Service Portal", "HR & Payroll", and "Time & Labor") are difficult to learn and retain. As a result, I spend more time than I'd prefer clicking around the interfaces to find the page I'm looking for. That said, the interfaces are all so clean and user-friendly that I'm always able to find what I'm looking for eventually.
March 27, 2019
All administrators from HR and Accounting have access to Web Pay. We use it to run payroll, to run reports for labor allocations - especially helpful for grant management and for all aspects of the HR department including new hires, benefits management, terminations.
- Reports are amazing- a great database of system reports. Reports Writer is extremely helpful to use when you want to modify a system report or if you want to create a report to meet your particular needs.
- The phone support from Paylocity is outstanding - anytime we have called we have been able to talk to real people. They are always so helpful and super friendly.
- There are a lot of wizards that guide you through setup - for example, setting up a new garnishment is extremely easy when you follow the add a wage wizard- it asks you all questions necessary from setting up a new agency to calculating the new garnishment deduction.
- There is room for improvement when you are navigating from the HR tab that has all the benefits and the other tabs such as payroll. If I am searching for an employee and I am checking their payroll set up, I don't have access to their HR benefit deductions - I have to switch searches to get to that part.
- When we run payroll, if there is a person that is hired on 03.25.2019 and it is set up on auto-pay/exempt and our next payroll is on 03.29.2019, it still picks it up in the payroll batch even though the 03.29.2019 is for pay period 03.10-03.23.2019. It's very easy to make the mistake of paying a new hire when they haven't even submitted a time sheet.
- Managing employee groups in Web Time and Web Pay is a very tedious job- it seems like both Web Pay and Web Time are not communicating completely since we need to navigate between the two to update employee groups.
It is being used by the entire organization. I am one department in the organization
- Employees can track their time
- Employees have access to necessary forms
- Their training is non existent. They tried a phone training that was did not go well at all.
- There is no follow up with the customer
- I have had so many issues and they have yet to contact me directly for assistance
January 10, 2019
Paylocity is our organization's payroll and HR service portal. It's used across the organization, with each employee having access. We heavily use the reporting functions. We made the switch to Paylocity in 2017. It has allowed us to place a lot of our internal information in one place, such as employee contact information, company directories, and organizational charts, tax filing information, PTO and leave requests, etc.
- Time tracking and integrating with payroll - payroll can be done quickly.
- The interface is user-friendly for employees. It can be a little overwhelming for new employees, but once they get used to where things are, it's nice to have so much information in one place.
- During tax season, the digital W2/tax forms are easy to access.
- Within the self-service portal, employees can acknowledge and congratulate one another. It's always great to have a platform to encourage fellow employees.
- Does have a reporting dashboard that provides helpful, but basic reports.
- Pricing is decent, compared to similar platforms.
- Customer service - although you do get a dedicated rep, they seem to change quite a bit. Additionally, responses have not been timely for us. We often find ourselves continually reaching out. When we do reach someone, it seems we get a lot of "I can't help you now, but let me find someone who can and get back to you", then no one does. We've gone around and around on several issues.
- It doesn't seem to be as customizable as it claims to be/should be. One tweak in the system and things seem to be thrown off. We've had issues, such as making pay rate changes, that seem to become bigger issues than necessary.
- We've had trouble with features/links either moving or no longer being visible. We've had employees who have trouble submitting PTO because the link is not visible. When they log in at a future time, it's there. It has been an odd issue no one seems to be able to explain.
January 02, 2019
We currently use Paylocity to pay 35 Biweekly and Semi-Monthly employees. It is also used when we need employees to sign off on an HR document. Every employee in the organization has access to Paylocity to review Paystubs, make tax changes, and sign HR documents
- I love that Payroll can be run within 2 days of the pay date.
- I love the fact that you can call Paylocity and they are very responsive when you need to make crucial Payroll changes.
- I love the check calculator feature of Paylocity which allow employees to see what effect changes they make will have on their pay.
- You can add up to 3 banks.
- For our organization we were having problems with the Time Tracking portion of the system; we disabled this feature and went to an outside tracking system.
- In terms of Time tracking, Paylocity representatives were not very helpful in offering solutions.
- More Integration of the HR feature in Paylocity.
My company currently uses Paylocity for our entire organization. We began using Paylocity at the first of the year and so far it has proven to be far better from the previous payroll program that we were using. We use it for our employees to track their time, and we use it for our benefit elections.
- Tracking time, both online and through the phone app.
- Employee annual benefits selection.
- Time off requests.
- Paystub filing.
- Approving time through the phone app
Paylocity Scorecard Summary
Feature Scorecard Summary
What is Paylocity?
Paylocity is an all-in-one software platform designed to give HR pros a way to manage daily tasks in payroll, benefits, talent, and workforce management. The vendor states their technology is backed by a culture that cares about client success, and that they take the time to get to know customers and understand their needs. Paylocity works with users to identify the solutions that will benefit a business today, while paving the way to a better tomorrow.
Categories: Payroll, HR Management
Paylocity Competitors
Paylocity Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | Apple iOS, Android, Windows Phone |