Item: Barracuda Email Protection
Rating: 10
Author: Verified User

Overall Satisfaction with Barracuda Security Awareness Training

Use Cases and Deployment Scope

We use the training to create awareness among our users. We have about 300 users who go through the training on a regular basis. We did notice an increase in awareness. We receive much more feedback about suspicious emails, pop-up messages, notifications on websites, etc. The training definitely helped to increase people's alertness.

Pros and Cons

Pros

Describes the security threat well
Communicates the content in an easy to understand way
Offers a variety of trainings

Cons

The #1 feedback I receive from users is that they have limited time for training. It would be nice if the training would be offered in 3-time categories (e.g. up to 3 minutes, up to 5 minutes and up to 10 minutes). This way user's can select a category that matches their availability.

Most Important Features

Variety of content
Ability to customize
Reports

Return on Investment

Increased user awareness
More reporting of suspicious content to IT
Less incidences on staff's computers

Key Insights

Do you think Barracuda Email Protection delivers good value for the price?

Yes

Are you happy with Barracuda Email Protection's feature set?

Yes

Did Barracuda Email Protection live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Barracuda Email Protection go as expected?

I wasn't involved with the implementation phase

Would you buy Barracuda Email Protection again?

Yes

Likelihood to Recommend

In an environment where staff receives and sends large numbers of emails, the training could definitely have a positive impact. In our environment, staff receives large numbers of customer emails on a daily basis. Thanks to the training we receive a lot more feedback about suspicious emails and content compared to before.

Comments

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Barracuda Security Awareness Training works!