Customizable to a great extent
July 14, 2022

Customizable to a great extent

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BigContacts

BigContacts lets us customize reports, dashboards, and workflows according to our business needs. We can also add custom fields to contact records to store the most relevant information or modify the stages of the pipeline as per our existing sales process.
  • Customizable reports and dashboards
  • Workflow according to business needs
  • The speed of the tool can be below par at times.
  • It has helped managing our lead pool.

Do you think BIGContacts delivers good value for the price?

Yes

Are you happy with BIGContacts's feature set?

Yes

Did BIGContacts live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BIGContacts go as expected?

Yes

Would you buy BIGContacts again?

Yes

Because it is efficient and affordable.
Overall this tool is great.
BigContacts is highly flexible, which has helped us utilize it to the maximum potential. Moreover, the setup and configuration of the tool were quite quick and hassle-free. The tool has helped us bring all essential data to one place, allowing us to leverage it for improved decision-making. In-depth reports, strong customer support, powerful automation capabilities, and a comprehensive suite of integrations are some of the most advantageous aspects of this CRM tool.

BIGContacts Feature Ratings

Customer data management / contact management
Not Rated
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated