Customer relationship management simplified
July 13, 2022

Customer relationship management simplified

Prem Prakash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BIGContacts

As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application.
  • CRM
  • Contact mangegment
  • Task mangement
  • BigContacts is one of the most intuitive CRM applications that we have worked with
  • It is easy to customize and has reliable customer support, which makes for a great user experience.
  • The tool provides a 360° view of all contacts in one place, making it easier to track previous touches and optimize upcoming interactions.
  • BigContacts
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.

Do you think BIGContacts delivers good value for the price?

Yes

Are you happy with BIGContacts's feature set?

Yes

Did BIGContacts live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BIGContacts go as expected?

Yes

Would you buy BIGContacts again?

Yes

It would be great if the tool offered more advanced search functionality, making it easier to find relevant information
It would be great if the tool offered more advanced search functionality, making it easier to find relevant information
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.

BIGContacts Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Case management
10
Call center management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
9
Pipeline visualization
9
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
9
API for custom integration
9
Not Rated
Not Rated