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BigMachines Express - A Force.com native CPQ Solution for budget-conscious businesses
July 29, 2014

BigMachines Express - A Force.com native CPQ Solution for budget-conscious businesses

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle CPQ Cloud

BigMachines is being used primarily by the Field Sales department and Inside Sales team to create quotes quickly and efficiently.
  • The administration of the product is quite easy and straightforward. You can quickly setup products and configuration formulas. It's a simple process, but you can make it advanced via the powerful administration tools.
  • BigMachines Express is a Force.com native application built directly into Salesforce, creating a seamless experience for users.
  • The Quoting module can help you create really professional-looking quotes and proposals.
  • The software could use a more robust approval workflow system. Currently it interfaces with the Sales Price field within Salesforce which can make setting discount levels outside of the tool difficult due to Sales Price being your new List Price.
  • Needs more grouping/nesting options in the Quoting module.
  • Would be nice to be able to clone Configuration Rules as they can get quite complex.
  • Increased quoting efficiency over our old home-grown quoting tool. With our old tool it could take an Account Executive 30 minutes to 2 hours to create a quote due to being so slow and buggy.
  • Customers have more confidence with a company whose quotes look more professional.
  • Quoting errors are reduced significantly.
  • Approval workflow allows for pricing control by the upper levels of management.
I don't remember exactly which other products I tested, but it eventually came down to pricing and ease of use vs the other solutions. We were in a situation where we needed a budget-conscious solution that wouldn't break the bank. All the other products we tested were way outside of the ballpark regarding pricing.
BigMachines Express is a great tool for smaller businesses that may not have a huge budget. The pricing is very reasonable for what you get, and their staff is willing to work with you on pricing to make the solution viable.

Using Oracle CPQ Cloud

We have almost 100% user adoption with BigMachines now, and everyone is accustomed to using it, so we want to stick with what works. The software gets the job we need done easily and with minimal hassle, but is also easy to setup for a lot more advanced quotes and proposals if needed.