Great platform for agencies looking to provide their clients with an easy value add

We use the platform to create an integrated portal for our clients to be more involved in their reviews process. I find it is much easier to use and much more seamless than what we had previously. Connecting Google listings to the client's Birdeye account is a simple sign in and select process and requires minimal input. There are a few quality of life improvements I would like to see in future iterations, such as setting a default sorting and bulk mapping - this would have been especially helpful when trying to connect nearly 250 Google listings. Outside of those, there's no glaring bugs so far that detract from my experience. Having better features alone makes the switch worth it.