Outstanding Business Intelligence Solution
November 29, 2013

Outstanding Business Intelligence Solution

Dan Zaelit | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction

  • Slick customized user interface with the agility to tailor to our changing business needs.
  • Professional Services and Customer Success teams are outstanding as they are proactive, responsive, and provide excellent guidance.
  • A "one stop shop" providing both the business intelligence solution and the IT infrastructure to support it.
  • Dashboard performace can be slow to load at times.
  • Documentation could be better allowing more independence, however customer support has always been very helpful.
  • Would like to see more functionality in their mobile offering.
  • Brought most of our analytics out of Excel spreadsheets.
  • Consolidated silos into one single repository.
Great product with great support.
Do your research and you'll find that Birst is amongst the best Business Intelligence solutions out there.