Outstanding Business Intelligence Solution
Overall Satisfaction
Pros
- Slick customized user interface with the agility to tailor to our changing business needs.
- Professional Services and Customer Success teams are outstanding as they are proactive, responsive, and provide excellent guidance.
- A "one stop shop" providing both the business intelligence solution and the IT infrastructure to support it.
Cons
- Dashboard performace can be slow to load at times.
- Documentation could be better allowing more independence, however customer support has always been very helpful.
- Would like to see more functionality in their mobile offering.
- Brought most of our analytics out of Excel spreadsheets.
- Consolidated silos into one single repository.
Comments
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