Dashboard Reporting with large amounts of data and limitations of Birst

Unnecessary complexity -- Birst seems to make even the basic things overly complicated -- for example, schema and table names. Schema names are horrendously long hexa character names with zero logic build into the naming convention. Same with the table names. Aside from some standard appellations like DW, it creates these fact tables and adds random numbers to the end. All this makes it way more complicated than it needs to be when running queries or developing (and I'm even forgiving the need to add a $ after every column name when querying!).

Space - schema and data proliferation seems out of ordinary. Again, the complexity of what Birst does in the backend that is the reasoning for so much proliferation is so esoteric that it takes a $185/hr Birst data modeler to really understand it.

Lack of version control - due to the nature of how Birst is structured, it's necessary to create multiple spaces to support the same product. But none of these spaces are linked - everything has to be manually copied over. And there is zero concept of version control within the Birst eco system. That all has to be done manually and is very prone to error, time consuming, and not what one would expect of an enterprise level product at all.

Horrible product support after the initial phases of the project. When you are paying their consultants full time at $185/hr then everyone in the organization is eager to help and you are so important. Once you go solo and the product is embedded in the organizationnce they have you as a client you are no longer important. We have product issues that have been open for over a year and still have not been resolved. If we don't complain loud and long and continue complaining, they will ignore us. Additionally, they are reluctant to accept some of their shortcomings as genuine bugs or missed features, and that puts the fixes on low priority on their end.

Overp romises and under delivers - we have had to practically abandon the feature that is supposed to be our big product differentiator because Birst promised they could deliver what we needed, and after three years and a horrible low -tech design that was nothing like what they originally proposed, we have gotten so tired of hounding them to make good on their promise we've just accepted they don't care and never will.

Not a modern enterprise solution - processing large amounts of data takes a huge, burdensome amount of time. Dashboard and report functionality are sub-par (i.e. text sizing was a huge issue and took a year and a half for them to even address). Visuals are not appealing. There is a huge lack of flexibility in the presentation of the tool (they don't even have the ability to sort filters other than alphabetically -- though I hear that may have been fixed in a recent release - three years later). We still can't alter the font size dynamically and our dashboards are not visually appealing. And we have to tell all of our users, inside and outside of the company, if they want our product to work right they have to use Chrome. A good solution would work great on any platform.