Product was not what it was advertised to be
Updated July 29, 2020

Product was not what it was advertised to be

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with BizNet Software

For us, we decided to purchase BizNet to help streamline reports and have them auto refresh and send. We have some reports that are the same each time we run them but we have to run many queries in Raiser's Edge to get the report. We were hoping BizNet could help us with this but it has not proven to be the case. The queries we need have to be rebuilt in BizNet (which is not what we were lead to believe) and even when we do try to build a query, BizNet does not have all of the options Raiser's Edge has and simple queries in BizNet don't even work well.

Pros

  • We have not discovered anything it does well yet

Cons

  • It needs to integrate with Raisers Edge better
  • It needs to have the same (more) fields Raisers Edge has in the queries section
  • We purchased it under false pretenses. All of the training provided was in financial edge (which we do not have) and it was not helpful for Raisers Edge

Comments

  • Dan Brown | TrustRadius Reviewer
    Dan Brown
    commented 9 years ago
    Angel, We appreciate the candid and honest feedback on our Raiser’s Edge solution. We appreciate the time today in our meeting and look forward to receiving the reports and queries that you are struggling with in BizInsight so that we can take a look. We are also re-sending the guided Raiser’s Edge workbooks so that you can utilize those along with the more generic BizInsight instructional videos. We look forward to working with you in making your experience with BizInsight for Raiser’s Edge a positive one, and are confident that we will be able to save you a great deal of time in your report creation, distribution, and analysis. Thank you again for contacting us with your concerns. Dan Brown BizNet Software, Inc. 469.240.5160 Direct BizNetsoftware.com | dbrown@biznetsoftware.com

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