Blackbaud Financial Edge NXT Review
April 10, 2025
Blackbaud Financial Edge NXT Review
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Financial Edge NXT
It is our main accounting software
Pros
- Accounts payable
Cons
- Journal entries much more difficult with Blackbaud Financial Edge NXT vs data base
- The fixed asset system is way more difficult to work with.
- Spend a lot of wasted time thus money in trying to get ahold of someone if I have an issue.
- The AP process is way more complicated than other systems I have used
- Tried a purchasing module that did not work at all with what we needed
Again, been told by donor department that this is way more cumbersome than other products she has used
Have not used the dashboards so has not improved our performance
Was migrated to Blackbaud Financial Edge NXT version from data base version and again from other systems this is a way more cumbersome process.
Do you think Blackbaud Financial Edge NXT delivers good value for the price?
No
Are you happy with Blackbaud Financial Edge NXT's feature set?
No
Did Blackbaud Financial Edge NXT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud Financial Edge NXT go as expected?
No
Would you buy Blackbaud Financial Edge NXT again?
No
Blackbaud Financial Edge NXT Support
| Pros | Cons |
|---|---|
None | Slow Resolution Poor followup Problems left unsolved Escalation required Difficult to get immediate help Need to explain problems multiple times Slow Initial Response |
No I have not at this time but may be forced to for some of my things I need to get completed before the conversion is complete
Have had maybe one occasion where I had exceptions support over the last 5 and a half years
Comments
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