Great tool to provide customers a bug free experience
December 28, 2022
Great tool to provide customers a bug free experience
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with blackfire.io
I closely work with the tech leads and engineering managers for the dev requirements. One of the major challenge they faced was not able to. test the application properly before production. Blackfire.io has helped address that issue by allowing proactive testing of applications before releasing on the production environment. It also provides actionable insights to improve code beforehand and saves time for the engineering team post any development.
- Generate actionable insights to improve code by integrating with the development softwares
- Ensure optimal performance and user experience for web applications
- Live monitoring of the production environment to highlight any major issues and load time delays
- They count same API endpoint AND same method (e.g. POST, OPTIONS, GET etc) as different profiles
- Customer service needs a lot of improvement
- The documentation can be a bit more detailed to remove any scope of doubts
- Actionable insights to improve code
- Monitor live code to highlight any issues and high load times
- Helps visualise the web application performance as perceived by the end users
- Reduce in bugs by 50%, more happy customers
- 2x decrease in load time for the website
- 100% performance validation before production release
- Aha! and Revenera Usage Intelligence
The pricing offered by blackfire.io was highly competitive and customisable as we opted for pay per use pricing model. Initial setup was very easy. The support team provided us with the detailed demo of the product and helped with the initial integration and setup. We already had tried our free version as well and the results looked good. So opted for blackfire.io
Do you think blackfire.io delivers good value for the price?
Yes
Are you happy with blackfire.io's feature set?
Yes
Did blackfire.io live up to sales and marketing promises?
Yes
Did implementation of blackfire.io go as expected?
Yes
Would you buy blackfire.io again?
Yes