Blueworks is a tool that provides the means for an organization's proactive management discipline
Brian Durr | TrustRadius Reviewer
September 27, 2019

Blueworks is a tool that provides the means for an organization's proactive management discipline

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Blueworks Live

Our company uses it to capture processes and decisions for our clients. We use it with many clients in various industries. Lack of managing policies, processes, and decisions that are key business assets.
  • Business user-friendly - most business people can start to utilize BWL very quickly.
  • Easy way to capture and build processes starting with the discovery map.
  • Central repository for a single truth for areas to go to. Business architects can understand the current process and begin to do to-be models. Business Analysts can know where to go and start to get the current as-Is model, rather than spending time and effort trying to capture the information from SMEs to just get a project started.
  • Analytics - the ability to have more robust analytics. For processes being able to get information about the metadata and to be able to export that information. In addition, being able to capture end-to-end processes, sub-processes, and linked processes. To get the analytics across that value chain. To be able to export that for various areas to do analysis, problems, and opportunities.
  • Reporting - Being able to have reported. For such a business-facing tool, the reporting capabilities are non-existent. This to me is a drawback to more adoption by the business. Business shouldn't have to go to IT to build reports using APIs.
  • CM - Being able to capture content in BWL. Keeping pace with Digital Business Automation means BWL has to be enhanced to stay current. I feel that changes get made only after a competitor comes out with a new model capturing ability. BWL can be a great tool and should be invested in and improved with innovations not just catch up.
  • Create the ability to ingest Decisions into IBM ODM product.
  • BWL has allowed us to assist clients in capturing and modeling their processes and decisions.
  • Organizations that have embraced the tool and concepts are able to under what is happening with their processes and decisions and to leverage that information to make decisions that have the most impact on the organization.
I have gotten great response for the very few times I needed support.

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BWL is a great tool that can easily be used by business customers. It also is a great tool to build a Center of Excellence - providing customers the ability to manage their policies, processes, and decisions in one location. A single source of truth that can be leveraged to meet compliance, understand where information is being used, analysis of where laws and regulations impact processes and decisions. A tool to be leveraged to maintain knowledge and provide the ability to transfer knowledge to new employees. Organizations that used this tool to maintain and manage these assets will be able to make changes more rapidly and have confidence in the decisions they make because the tool is the single source of truth. BWL provides the tool to build a culture of continuous improvement and optimization within an organization that is willing to implement the discipline that goes along with the tool. BWL should be the central tool for all change management, lean six sigma, TQM and any other method or approach used by an organization.

Blueworks Live Feature Ratings

Process designer
Process simulation
Business rules engine
SOA support
Process player
Support for modeling languages
Form builder
Model execution
Social collaboration tools
Standard reports
Custom reports
Content management