Blueworks Live, great tool for Process documentation.
March 02, 2019

Blueworks Live, great tool for Process documentation.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Blueworks Live

Blueworks Live is primarily used as our internal documentation tool for business processes across all vendors in the DPA space. It allows my teams to collaborate on design and document processes-- agnostic of platforms-- easily and concisely.
  • Document business processes.
  • It has a unique ability to document KPIs and provide playback of the process to the business.
  • Live capture of requirements synced simultaneously across users.
  • It doesn't support very complicated processes.
  • The primary benefit and ROI is around whiteboarding and process discovery.
  • It's lacking if you need to go down to level 3 documentation for system interfaces.
Blueworks Live is really good for documenting processes, however, it is not good for going deep into technical documentation on service requirements. I find that I like to leverage it primarily to quickly mockup processes during whiteboarding sessions.

IBM Blueworks Live Feature Ratings

Process designer
10
Process simulation
6
Business rules engine
4
SOA support
4
Process player
8
Support for modeling languages
8
Form builder
7
Model execution
9
Social collaboration tools
10
Dashboards
10
Standard reports
9
Content management
8