Great for process documentation!
February 13, 2020

Great for process documentation!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Blueworks Live

Blueworks Live is used depending on the customer needs and therefore not constantly used in every department. However, it is permanent in the advisory department.
  • It allows us to discover, capture, and document processes in a simple way.
  • Super simple method to process documentation and discovery.
  • Limitations in sharing and exporting to different applications.
  • I feel that changes only get made after a competitor comes out with a new model or feature.
  • Unique ability to document KPIs which led to ~ 10% higher margins.
The support is great and very professional.

Do you think Blueworks Live delivers good value for the price?

Yes

Are you happy with Blueworks Live's feature set?

No

Did Blueworks Live live up to sales and marketing promises?

Yes

Did implementation of Blueworks Live go as expected?

I wasn't involved with the implementation phase

Would you buy Blueworks Live again?

Yes

Blueworks makes it easy to edit and update processes and share with others. However, it is missing third party connectors. Process maps are invisible to end-users unless they have a viewer licence. It is also difficult to share maps across the organisation without a dedicated BPM system.


Blueworks Live Feature Ratings

Process designer
4
Process simulation
6
Business rules engine
7
SOA support
9
Process player
8
Support for modeling languages
5
Form builder
7
Model execution
5
Social collaboration tools
8
Dashboards
6
Standard reports
7
Custom reports
8
Content management
5