Wonderful application
April 01, 2024

Wonderful application

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Apricot Core

Overall Satisfaction with Bonterra Case Management

I use Bonterra Case Management to submit progress notes for my participants, to review their case file, to update their treatment plans, to upload other documents pertaining to their file that is of importance. I also receive reminders on when certain documents need to be completed. The business problems addressed would be submitting progress notes after each session with my participant. The scope of my use is daily.
  • Simplify the note submitting process
  • Pin important sections in a person's file
  • Easy Access information
  • Submitting notes--> the next options should be in the center of the screen for simplicity, not on the top
  • The ability to submit a note twice should be taken away
  • Being able to submit a note in aprox ~3min
  • Submitting treatment plans on time
  • Submitting 182 day reviews on time
- Submitting treatment goals
- Submitting notes after sessions
- Information to reach out to participants
Having the platform has alleviated the time that we have to spend on doing tedious backend work and has allowed our energy to be focused on serving the populations which really need our services.
Salesforce and Salesforce Maps was an extremely frustrating application to use. It was not user friendly and took away so much time from what I needed to be doing. Bonterra Case Management is the complete opposite of that.

Do you think Bonterra Case Management delivers good value for the price?

Yes

Are you happy with Bonterra Case Management's feature set?

Yes

Did Bonterra Case Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Case Management go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Case Management again?

Yes

It is very well suited for my role and in comparison to other platforms that I've used in the past- this has been the best one by far. It makes something that is usually very tedious, simple and effective. It allows me to what is necessary for my role without feeling like it will exhaust me.