Overall Satisfaction with Bridge
It is being used for our entire organization. We have several unique business units and all have adopted it as their learning platform. Internally, we call it My KPH learning powered by Bridge. We use it to address compliance, accountability, learning ownership, and personal development.
- Bridge is a very clean, simple and user-friendly interface.
- It is a fairly new product, it has a modern look and feel, and its design is playful and upbeat, which draws in the user.
- Customer service is pretty good, and since it's new you can provide them with feedback and see positive programming changes as a result.
- There is an obviously limited amount of time their project implementers and support staff will dedicate to your implementation and on-going support.
- They could do a better job logging your history of technical issues and providing detailed analysis when a problem occurs.
- It's obvious at times they are making things up as they go along, they could do a better job of testing their programming.
- We are showing our % completion for compliance courses move in a very positive direction. Hard to measure but I strongly believe we are reducing liability.
- I believe it is helping with our retention. The younger workforce has positively received this product and they value learning.
I really like their offerings, very cutting edge and almost too far out to convince Leadership to adapt to, but it's where we should be going.
- We have been using the development tool quite a bit for microburst learning.
- Our leadership recognizes that we can rerack every single employee with Bridge and ask to use it for communication.