A Diamond in the Rough - Bright Pattern delivers!
Overall Satisfaction with Bright Pattern Contact Center
I use Bright Pattern as my primary outbound call center software. G7 Strategy Group, Inc. provides public relations and communication services for political campaigns, small businesses, corporations, government agencies, public and private schools, and faith-based organizations. Our work includes direct mail, digital marketing, home visit, and telephone-based marketing. On the occasion that we are tasked with contacting tens of thousands or hundreds of thousands of individuals throughout Southern California or the entire state, we rely on Bright Pattern to provide predictive dialing services within their outbound call center software to maximize our ability to reach our goals. Their system is powerful, intuitive, and a pleasure to deploy at scale with virtually no downtime whether on-site or using a remote workforce.
Pros
- Predictive outbound calling
- Device compatibility
- Clarity of voice connection
- Unparalleled speed
- Reporting
- Monitoring
Cons
- Bright Pattern must improve their ability to boast
- Bright Pattern is underrated
- Increased our outgoing call capacity by 1000%
- 60% less expensive than other solutions
- 50% reduction in handling time
Do you think Bright Pattern Contact Center delivers good value for the price?
Yes
Are you happy with Bright Pattern Contact Center's feature set?
Yes
Did Bright Pattern Contact Center live up to sales and marketing promises?
Yes
Did implementation of Bright Pattern Contact Center go as expected?
Yes
Would you buy Bright Pattern Contact Center again?
Yes
Comments
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