Overall Satisfaction with Bright Pattern Contact Center
I use Bright Pattern as my primary outbound call center software. G7 Strategy Group, Inc. provides public relations and communication services for political campaigns, small businesses, corporations, government agencies, public and private schools, and faith-based organizations. Our work includes direct mail, digital marketing, home visit, and telephone-based marketing. On the occasion that we are tasked with contacting tens of thousands or hundreds of thousands of individuals throughout Southern California or the entire state, we rely on Bright Pattern to provide predictive dialing services within their outbound call center software to maximize our ability to reach our goals. Their system is powerful, intuitive, and a pleasure to deploy at scale with virtually no downtime whether on-site or using a remote workforce.
- Increased our outgoing call capacity by 1000%
- 60% less expensive than other solutions
- 50% reduction in handling time
Bright Pattern customer support is swift to respond with engineer-level competency.
Bright Pattern's usability is very intuitive, from agents to supervisors to administrators.
Do you think Bright Pattern Contact Center delivers good value for the price?
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Bright Pattern is an extremely powerful communication software that is simple to use, quick to deploy, and easy to manage. The strength of their voice connection is strong, not brittle like other providers. Bright Pattern has all the tools you need to provide remarkable customer service.