Building Bigger with Buildertrend
November 24, 2020

Building Bigger with Buildertrend

Cherith DuBois | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Buildertrend

I work for the General Contractor as the Operations Manager. He has used Buildertrend in the past and liked it. Buildertrend is a complete management system and it's really quite essential to running a successful company. The larger the company I think the more sense this product makes - not that it isn't important for all sizes. But the cost is a little high when initially assessing the product - however, it is the top of the line in the industry and it does offer a superior service. Overall, I don't think you go wrong with Buildertrend and it's a must-have for construction companies.
  • Manages in one place - crucial for organization.
  • Professional, across the board it provides companies with a seamlessly organized and flawless presentation - to subs/vendors/owners/etc.
  • Time Saver - you don't have to dig around through files/create templates/flip through your contact binder - it's all there.
  • Practical tools- designed for contractors. You get what you need - period.
  • A 30 - day money back guarantee isn't the same as a "free trial".
  • Quickbooks and Buildertrend Joining teams would be next level.
  • Huge ROI - the more organized and efficient our team is the more deals we can chase.
  • Cuts out the estimating and cost mistakes which adds tremendous value.
  • Small price to pay for the monthly fee when it comes down to it.
I have tried some competitors. Overall, there are some alternatives but personally, I feel that Quickbooks is the "Google" of management systems. The customer service is amazing and they offer a no-hassle product. The only wish would be that they had offered a true "free trial" initially. If I wasn't recommended the product I'll be honest, my chances of moving forward with Buildertrend start to diminish to some extend. These days it's getting harder just to "take a company's word for it". You can say all day you will help my company but until I see it for myself, it's a hard thing to move forward and feel good about. Even with the 30 day back guarantee - people don't know how difficult/how long the process will be to get your money back. It feels like an empty promise.
Fantastic usablity. Buildertrend is an amazing tool that offers superior customer service and attention to detail that is unmatched. I will continue to use them for years and I know they will make growing my company a possibility. I highly recommend for companies that want to streamline their business.
I highly recommend. The only suggestion I have would be to offer a free trial. They do offer a 30 day money back guarantee. The price point isn't daunting if you have had a 100 % no strings attached/no effort to cancel or try to remember to get your money back - no strings attached chance to try out the product. Especially for such a big purchase decision, I think Buildertrend would see an incredible increase in sales. They have the value and companies just need a chance to see it first hand.

Do you think Buildertrend delivers good value for the price?

Yes

Are you happy with Buildertrend's feature set?

Yes

Did Buildertrend live up to sales and marketing promises?

Yes

Did implementation of Buildertrend go as expected?

Yes

Would you buy Buildertrend again?

Yes

Perfect for General Contractor's and subcontractor's that want to be a leader in their industry. Sure, you can limp along without a management system but you won't be able to take your business to the next level in most cases. If you are small enough and only doing one maybe two jobs at a time and you are good at keeping every single detail in your head and don't have any issues with schedule or timeframes then you may not need this. However, I have not been in a situation where software like Buildertrend didn't/couldn't add significant value and a need in my company.

Buildertrend Feature Ratings

Plan distribution & viewing
10
Plan markups & sharing
10
Document sharing
10
Issue tracking & punchlists
10
Photo documentation
10
Jobsite reports
10
RFI tools
10
Collaboration & approvals
10
Mobile app
10
Submittal design and management
10
Takeoff tools
10
Job costing
10
Cost databases
10
Cost calculator
10
Bid creation
10