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Overall Satisfaction with Business Intelligence Discoverer
Business Intelligence Discoverer has been the key user self-service reporting tool against Oracle E-Business Suite. Empowering the application users to create and run their own reports by developing a robust reporting structure has enabled application users to get the data they need when they need it without waiting on requests to the IT department. Discoverer is also used by Audit and Tax to pull data to support filings and respond to data requests.
Pros
- Discoverer is a good tool for providing customer ad hoc reporting. The UI is clean and easy to use.
- Built in interfaces to Oracle applications seamlessly integrate reporting with application security and data access restrictions. Having a reporting environment that matches the OLTP system security simplifies compliance with various legal, regulatory, and business data access requirements.
- The ability to link data from one report to another and drill to detail provides detailed data analysis from high-level reports with exception reporting.
Cons
- Discoverer needs better data visualization options.
- I would like to see built in integration with SharePoint so published management reports can more easily be delivered to users.
- Mobile tools for both report delivery and system maintenance would enhance usability.
- We have used Discoverer to respond to state sales and use tax audits and saved the company more than the cost of the product. Discoverer has thus assisted in our objective of managing costs.
- Discoverer is used to provide reports for EEOC reporting assisting our goal of complying with all government requirements.
Discoverer was already in place when I joined the company so I was not involved in the selection process. However, I have been involved in the review of Discoverer as compared to alternatives including Business Objects, OBIEE, and SSRS. On a cost benefit analysis Discoverer always came out on top. Changing to another tool never provided enough additional functionality to overcome the cost of conversion and ongoing maintenance.
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