Tableau Online

Tableau Online

Top Rated
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Score 8.2 out of 100
Top Rated
Tableau Online

Overview

Recent Reviews

Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 28 features

Customizable dashboards (66)

8.7
87%

Report sharing and collaboration (64)

8.3
83%

Drill-down analysis (66)

8.1
81%

Formatting capabilities (63)

7.6
76%

Reviewer Pros & Cons

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Pricing

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What is Tableau Online?

Tableau Online is a self-service analytics platform that is fully hosted in the cloud, making it easily accessible. Tableau Online enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Tableau Desktop?

Tableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual storytelling.

What is Tableau Server?

Tableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.

Features Scorecard

BI Standard Reporting

8.2
82%

Ad-hoc Reporting

7.9
79%

Report Output and Scheduling

8.3
83%

Data Discovery and Visualization

8.4
84%

Access Control and Security

8.8
88%

Mobile Capabilities

7.4
74%

Application Program Interfaces (APIs) / Embedding

7.8
78%

Product Details

What is Tableau Online?

Tableau Online is a self-service analytics platform that is fully hosted in the cloud, making it easily accessible.

Tableau Online enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device. Add users with a few clicks and scale your site to fit your business. Tableau Online is a fully hosted solution, meaning that users won't have to configure servers, manage software upgrades, or scale hardware capacity. According to the vendor, Tableau Online is an enterprise-ready infrastructure with the latest security certifications. Customers can use Tableau Online to quickly begin creating and sharing insights with everyone.

Tableau helps people and organizations become more data-driven. With an integrated platform that is easy to start and scale, Tableau supports the entire analytics journey, from data preparation, to deep analysis, to the shared insights that drive the business forward.


Tableau Online Competitors

Tableau Online Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Tableau Online's best feature?

Reviewers rate Multi-User Support (named login) highest, with a score of 9.1.

Who uses Tableau Online?

The most common users of Tableau Online are from Enterprises (1,001+ employees) and the Computer Software industry.

Reviews and Ratings

 (380)

Ratings

Reviews

(1-25 of 67)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
Tableau Online is our major method of delivering our product to our clients, integrating our data and analytics. For example, we utilize it to assist us in analyzing our quarterly, yearly, and long-term objectives and metrics. Because it doesn't require a team of engineers to construct a custom solution, it's the most important business problem it solves for our company.
  • A wide range of databases may be seamlessly integrated.
  • Regardless of the device you use to access it, the look and feel are first-rate.
  • Displaying complicated data visualizations with a wide range of possibilities for interactivity for the end-user.
  • Only a few features are available for export.
  • License fees and the intricacy of the structure.
  • The processing time required to perform filtering on huge datasets might be prohibitive.
We just need to refresh our data once a day for our unique use case, which allows the complete online system to run on extracts. For us, this is critical because our daylight hours are spent focusing on new updates and implementations rather than worrying about excessive database traffic (which would be required with a direct connection to the online system). The process of importing extracts is straightforward and sturdy enough to handle massive amounts of data.
As soon as a problem with the system arises, customer service responds quickly to alert us and keep us up to date on the situation. I can't remember a time when the Tableau Online Support hasn't been able to help us in a timely manner when we've had problems with our system.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Tableau Online is used in my organization to help share and present data in meaningful ways, particularly with dashboards that offer dynamic visuals, slicing and dicing of metrics, and of course exporting filtered data into Microsoft Excel. It is addressing the business problem of having lots of data, and a need to summarize, visualize, and share this data across the entire organization.
  • Great visuals
  • Excellent customization
  • Easy data exports
  • Building dashboards and reports can get complex and sometimes difficult, depending on the source of the data
Tableau Online is well suited for companies with large datasets and a need to drill down into that data, as well as summarize it in a convenient way, and to then share that data summary. It would be less appropriate for a company that does not make use of data.
I have not had any issues that require customer support from Tableau at this time, which speaks well to Tableau. I have taken an online course with Tableau and it was very professional and well done, so based on that I would assume a similar level of quality for their customer service.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Tableau [Online] is being used across a big part of our organization, especially on the revenue and marketing side. Tableau has been integrated with our data warehouse as well as a variety of other data sources. It allows us to visualize big and complex datasets in a way that makes the data easy to understand for all users. The power of Tableau is to have dashboards and charts that help users understand the story behind the numbers, even when they are less familiar with the original dataset.
  • Visualize complex information in an easy way
  • Allowing publishers/users to present data amongst multiple different dimensions
  • Having integrations with underlying datasets that allows for scheduled refreshes of the data
  • Reduce barrier of entry for new users i.e. make it more intuitive for new users to join Tableau as a publisher
  • Mobile version is not as easy to navigate at the online/desktop version
  • Ad-hoc reporting
Tableau [Online] is very strong for solid, standardized reporting among a variety of different dimensions. It's easy to understand and navigate for regular users. There is also a wide variety of charts and visualizations to chose from which makes it relatively easy to tell the story beyond the numbers. Tableau [Online] is less suited for ad-hoc reporting.
I have had limited interaction with Tableau support
Score 7 out of 10
Vetted Review
Verified User
Review Source
We integrate our data and analytics through a Tableau Online interface, making it our primary delivery device of our product to our customers. We also use it internally for help in analyzing our scorecard metrics and to help us meet our quarterly, annual, and long-term goals. The biggest business problem it addresses for us is it allows us to deliver our product without having to hire a team of developers to build a custom solution to visualize our data and analytics.
  • Robust data integration with a variety of databases
  • Ability to display complex data visualizations with many options for user interactivity
  • Look and feel is impressive no matter what device you use to access it
  • Exporting functionality is limited
  • Cost and complexity of license structure
  • Filtering on large datasets can at times be slow
In our specific use case, we only require a once a day refresh of our data which allows the entire online system to operate off of extracts. That is very important as we use our daytime working hours to work on feature updates and implementation items rather than having to worry about any extra load on our database (which would be required with a direct connection to the online system). Importing the extracts is rather seamless and robust enough to handle large volumes of data.

Scenarios where Tableau Online would be less appropriate is where there is a high need to export and distribute data and reports. That functionality is rather limited in the online system.
In times where the system is down, support has always been quick to notify and keep us apprised of the latest developments. It's crucial for our system to always be available, but when emergencies have arisen, I don't recall a time where the Tableau Online Support hasn't been able to address our concerns in a timely manner.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Tableau [Online] is used in [a] few departments in my organization. Mainly using Tableau Online for report/chart sharing with clients and executive team ,and this also helps to do some quick changes in charts.
  • Easy sharing with clients and executive team.
  • Can quickly fix some report issue in browser.
  • Can easily create different views .
  • Online editor is not that great.
  • Mobile view can be better.
  • Filters are not working properly with large datasets.
This is the only available tool in our organization and best suited for our needs.
Admin team handled this part so not having much idea but it's good.
Raman Ahuja | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Tableau [Online] is primarily used to create, publish and share the reports and dashboards across the organization. Tableau Online is used by the different functions in the organization to access the reports relevant to them. Tableau Online helps get rid to excel based dashboards and reports which at times were not portable and also now the reports and dashboards are updated as soon as the new information is available. Also, it is very convenient to manage who can view or edit each workbook which was not possible with excel based reports.
  • Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
  • The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
  • The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
  • Mobile experience is not at par with the desktop experience. The functionality set is limited and the UX is not that great. So this needs to be improved in leaps and bounds.
  • It's unintuitive to create dashboards for a new user. There is a long learning curve in order to figure out how to get different things done with Tableau. So the learning curve is long as of now.
  • Tableau Online still doesn't get the entire gamut of Tableau Desktop features. With the world moving towards cloud, the entire feature set has to be present in Tableau online as well.
Tableau Online is great boon for the people who keep on travelling and now they don't require to access their laptops in order to access the latest information or reports. Further, with Tableau Online, it's easy to distribute the reports and one can use different cuts within a report as per their requirements.
Also, in organizations where data is sensitive and one department's data should not be accessible to others, Tableau Online works wonders as now the report owner/administrator can manage the access to each individual report or workbooks within a report as well.
There have been only a few instances where I needed to contact Tableau Online's support team and my experience was satisfying. The team was courteous, polite and knowledgeable. They were able to understand the gravity of the situation and were able to help me out earlier than expected which avoided any downtime and productivity loss.
However, I would have preferred to have a live chat or direct call option as if the situation is very very critical, the email support doesn't feel to be the most reliable option to me.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I work in HR and I use Tableau Online to gather data analytics across multiple different functions under the HR umbrella. I use it primarily to track KPI measures we've established as well as weekly/monthly reporting of data that's exported primarily from our HRIS platform, but also from other platforms which support the HR functions. What Tableau has done a great job at is being able to import this data across multiple systems and give us a fantastic user experience in terms of the reporting outputs and automation of reports.
  • user interface with reporting outputs are easy to understand and navigate
  • online dashboards are incredibly helpful to provide 'snapshot' data
  • reporting automation for building custom reports in PPTX
  • Data analytics and statistical modeling are fantastic
  • Can be a steep learning curve for new users
  • Modeling and building algorithms aren't always intuitive and take some testing/retesting to ensure it's working as it should
  • Inability to integrate easily with our HRIS platform. Reports are pulled from HRIS at various intervals and uploaded into Tableau
Literally anything involving data analytics, computational and statistical modeling and/or building algorithms this product is suited for it. It takes in highly complex formulas and the output can be an incredibly engaging visual model that's easy to understand across various stakeholders. Using it to track and measure against established KPIs has been a great benefit and Tableau makes it easy to do so.
Support team always gets back within a couple hours and they're always willing to help resolve issues.
Gavin Scott-Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Data from all parts of the organization. Everyone collects it. Everyone creates it. But what does it do for you? Without getting meaningful information from that data. It’s just numbers on a spreadsheet. Dashboards are a really big buzzword in all industries, but being able to take data and turn it into actionable information. This turns all that collecting into something valuable for your company.
  • Data analysis
  • Actionable information
  • Helpful insights
  • Customization
  • Customization and integration know how.
  • Organizational structure.
  • Data entry.
This is a great piece of software for organizations looking to gain insights on the great data they spend so much time and money gathering at the highest levels possible. This is not something for someone looking for something simple like what you might be able to achieve with a simple database. This truly shines when bringing in multiple databases and stores of information.
I have no had a lot of experience with the support team, but I know that it’s hardly necessary for the end-user to contact. Usually, the main questions I get are on how to read a certain dashboard or how to navigate to a certain place. Overall, the simplicity of the software is what helps out with less need for support.
Ben Williams | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
As a department it has allowed us to take reports that were previously in spreadsheet format and create combined dashboards that are easy to understand. The department sends these out to a variety of teams across the business and it allows for people who are less technical to see and understand in-depth data in an easy to read format.
  • Easy to [use] UI
  • Generates intuitive charts maps and graphs
  • Takes a wide variety of data sources
  • Hard to build up adhoc reports.
  • One off joins of reports are unnecessarily difficult.
  • Cost for license prohibits us from getting as many users as we’d like!
Tableau Online is well suited for taking a large amount of data sources and combining them into a single, understandable representation of the data, in the form of dashboards and graphical representation as long as these are regular. It is less suited to adjusting to ad hoc reporting or one offs.
We had some implementation issues with an API call and existing software and they were quick to respond with an in-depth solution which worked for us and was easy to implement without too much pain
Tom Laughlin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Tableau [Online] to effectively share data across many different business units. We have so many different data points and were previously using excel and other tools to share it with less than stellar results. We find that using Tableau [Online] makes reporting cleaner and easier to understand. We also built an integration with our software so that our customers can use our API to pull data from our tools to build their own reports in Tableau.
  • Dashboards
  • Compiling data and making a variety visual charts
  • Connects easily to most databases
  • Can easily blend data
  • Usable on many different device types
  • Their paid version can be pricier than some competitors
  • Report distribution can a challenge
  • You need technical resources to get things up and running
[Tableau Online] is a very robust tool and allows you to create reports for all different levels of your organization. And with it's ability to extract data from so many different tools, you can easily pull in data from many different systems to give you a single report. You can also easily filter dashboards to show different levels versus having to edit. Once up and running, it is really pretty easy to generate dashboards.
I personally do not use the support often, mainly because it is fairly easy to use and requires little assistance once up and running. But there is a good community support you can tap into so there is a lot of existing information and "how to" information available online. In addition, since it is pretty widely used, there were many members on our team already experienced in using the tools.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Tableau for both internal company-proprietary and external customer-related visualization and interactive exploration of our key business metrics. Tableau helps us find the needles in the haystacks that we didn't even know we were looking for. Fantastic integrations with all of our 3rd party tooling, and seamless data ingestion means that no matter where the data originates, we can count on being able derive business intelligence from it quickly and easily.
  • Fine-grained permissions and user access tokens allow sensitive data to stay in the right place.
  • Scheduled reports save time by delivering data when we need it.
  • Online search makes it easy to find what you're looking for.
  • Mobile integration is not quite up-to-par with desktop in terms of performance.
  • Data filters can be clunky to use.
  • Sorting can be quirky when dealing with multiple character encodings.
Pretty much the best option for performing data visualization on large data warehouses and data lakes. Infinitely scalable and integrations with many 3rd party tools. Creates visualizations that both technical and non-technical stakeholders can rally around. Would highly recommend to anyone looking to improve their business intelligence.
From the few times I've required support, I was always pleased. Quick responses and genuine helpful answers.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Tableau is currently used by our analytics and marketing team. I currently use it for merchandising purchases, it is a great tool to see what items are selling and what the inventory status is all in one. I have filters in the tool that are flexible to what I need and I'm able to merchandise our products online more efficiently.
  • What I love about Tableau is that I can filter items by SKU performance. We have tons of items that feature different colors and designs and I am able to see which option is selling the best and provide that information to our buying team.
  • Being able to see the currently available units, excess and inventory projections has saved me the time when it comes to picking which item I should feature when I am merchandising.
  • There are many filtering options within the tool so it is easy to personalize data and export results that you need.
  • I'm not sure if this is standard for everyone but our Tableau is updated twice a week so the information may not be the most up-to-date possible.
  • There's no search function in the tool which would help me a lot if I am seeking information about a specific item.
  • There are frequent software updates which require you to completely reinstall everything.
Tableau is really useful for merchandising the website and homepage. If I have no clue what to feature, I can easily open the software and search which categories or items are performing the highest and also make sure I have enough inventory to support it. I guess it would be less helpful if I were searching a specific item because I would have to do a lot of filtering since there is no search capability.
Tanner Walz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Tableau is used to track all user data metrics. This helps in being able to find power users, find new opportunities for the sales team, understand use-cases within our client base, and overall understand any given account. Tableau is bringing insights to the sales team daily. We can attribute a huge percentage of our growth to Tableau data.
  • It handles large amounts of information.
  • It is customizable enough to bubble up powerful insights.
  • It plugs into enough data sources to be meaningful.
  • Tableau Online can be really clunky.
  • It's not easy to filter data.
  • We see awkward UX while trying to perform specific actions on the platform.
Tableau is very well suited for any saas company. Being able to track usage data for millions of users and then crunch that data/make it digestible and relevant, is invaluable. It helps you understand your users better, make better product decisions, spot opportunities for growth within existing accounts, and overall provide the best experience for your customers.
I have actually never had to use this myself however I can think of a few incidents where tableau was offline and it seemed like a very short amount of time from when we were alerted of the outage and our team was on the phone with tableau support to the time the issue was resolved. So that’s good!
Score 7 out of 10
Vetted Review
Verified User
Review Source
We majorly use Tableau Online to share live interactive dashboards with our clients containing insights of our SaaS service usage that they have signed up for. Using Tableau Desktop first, data is imported from our SaaS platform and dashboards are created according to what the client wants to be updated on in real-time without constantly nagging us to create manual data and share with them. Instead of creating our own analytics platform from the ground up, we leverage Tableau Online to share custom analytics dashboard with our clients.
  • Features like Workbook-specific permissions help us control who in our client's team can do what with the Tableau Online resources that we share with them. We mostly assign to them the user role of a viewer or interactor based on the scenario.
  • The Ask Data function really comes in handy as instead of wasting time using multiple filters, one can just write their query in simple English and get the results. Of course, it won't fulfill your every request, but it works ninety percent of the time.
  • Overall, Tableau Online provides many robust account-based administrative functions. One of them is the ability to check each user's history and activity to prevent or diagnose data leaks.
  • I feel that the interface is not as beautiful as other BI vendors out there. When one clicks on an interactive area to view the underlying data, the resultant data tables look very archaic and unappealing. Even the resultant dashboards are very uninspiring and lackluster in terms of aesthetic beauty. Like every other product and website nowadays, I think Tableau should adopt the philosophy of material design with bold colors.
  • The interface can sometimes feel clunky and not the most responsive. Pop-ups or underlying data take time to display. Loading times can be improved a little as data and sources get more complicated.
  • I understand that Tableau Desktop is the central hub to create reports and dashboards, and the online variant predominantly to share them with others. Still, some last-minute editing capabilities should be provided to Tableau Online.
I think the whole service is suitable for people who don't have the time or resources to build a real-time analytics engine and integrate it with their product or service. You get a ready-made platform where you can instantly create insightful reports of your client's usage of your service and share them with multiple stakeholders.
To be honest, I don't ring them up for much support. The platform can easily be operated by even people who are not into data analytics. I seldom face technical issue or glitches while interacting with the mechanisms of Tableau Online. At max, if something doesn't load up, a simple refresh is all that is required and does the job.
April 14, 2021

Would Recommend

Score 8 out of 10
Vetted Review
Verified User
Review Source
Our entire organization uses tableau to pull data from our Google Analytics account as well as internal reports. We have created data spreads, graphs and charts to help us better visualize our sales, website engagement and customer service data. Tableau has become our source of truth for data across all platforms and departments so that we can more easily measure everything from campaigns to coupon usage and spend to sales of both individual items and product categories.
  • Pulling in accurate data from multiple sources
  • Opportunities to visualize data
  • Multiple users with ease
  • More options to customize views of data
  • better mobile experience
  • more plug ins for different tools
I am probably very likely to recommend Tableau to a colleague or someone from an agency or outside organization we deal with who is looking to find a tool that will help them consolidate and visualize their data. Tableau is mostly user friendly, so it may not be for everyone, but great for those who are looking to be more data driven.
I have never had to use the support for Tableau online as we have internal support if anyone in the organization happens to run into issues in using the tool or trying to create reports, or pulling in the correct data. However our set up went smoothly so my rating is based solely on that experience.
Score 8 out of 10
Vetted Review
Verified User
Review Source
For the projects that involve business intelligence and data analytics. The usage is project specific.
  • Good data visualisation and insights
  • Easy deployment
  • Strong community
  • Expensive
Tableau Online is well suited for:
  • Improving business process outcomes
  • Continued innovation on analytics stack

Given the licensing costs it could be a bit cost prohibitive for organization to truly be able to bring it across the entire enterprise
  • There are a lot of resources for assistance and discussions on various use case scenarios.
  • The user community is strong and vibrant and really encourages adoption
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's being used across a department mostly as a way to produce dashboards and weekly and monthly reports from our reagent data both internally and for some of our customers. It provides a clean way to both visualize data and key metrics from our data sources so that they can be accessed by any key stakeholders on the project. Data integration was also fairly straightforward which was also a plus for our department.
  • Data integration and importing is well supported
  • Great data visualization and dashboarding capabilities
  • Enterprise level security and can easily restrict/grant access across users and user groups
  • Takes time to train new associates and for new associates to become proficient using Tableau
  • UI can sometimes feel a little bit overcomplicated (e.g. editing dashboards)
  • Tableau Online can be slow/experience data refresh lags
Overall I think Tableau Online does a good job for data visualization and dashboard creation for both internal and external use. We haven't had issues connecting to our data sources so this seems to be a good option if weekly/monthly reports or dashboards need to be made available to multiple stakeholders across departments. Probably better for cases where you already have infrastructural or organizational support for Tableau since ramping up might be time-consuming if the team is new to Tableau. Also probably only necessary if visualizations need to be shared across organizations or departments since for small teams, the desktop version would suffice especially at the beginning.
Overall it's pretty easy to get support from Tableau Online, there's documentation online so typically can resolve quick questions that way. We typically can resolve any account related issues promptly as well so at least from a maintenance viewpoint (not thinking about new features or integrations), there haven't been any issues with getting the support that we needed.
Marquis C. Brantley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
My organization uses Tableau Online to track employee performance statistics, trends, competitions, etc. It is used across the whole organization. It addresses the problem of having accurate data to coach our employees. We use this platform on a daily basis. It is a necessary part of being a manager with our company, but we have also given access to our field employees as well. This way they can track their own performance daily.
  • Tableau Online has a really good search system to help users find data.
  • Tableau Online has a system to send regular reports of workbooks that users choose to subscribe to.
  • Tableau Online has a very user friendly app that can be used by anyone with no formal training.
  • Tableau Online refreshes on an hourly and daily basis to make sure its users always has up to date data.
  • Tableau Online could be better when pulling up data on a phone. Some data is cut off and is not able to be expanded for mobile viewing.
  • Tableau Online mobile requires a manual refresh each time you log on. It does not default to the latest data.
  • Sometimes I am not allowed to log on unless I clear the cache or cookies. I rarely have this issue with any other sites.
I would definitely recommend Tableau Online if asked by a colleague. It has so many great features. Of course it is not a perfect system, but no system is perfect, right? But if you need a database to house your data, this is one of, if not the best, I have ever used. The mobile version is great when using a larger mobile device, but it is not as convenient when on a smaller device like an iPhone.
On a scale of 1-10, I would rate it as a 10. I have run into issues while using the mobile app as well as the online version. I have always been able to get receive assistance and get my issues taken care of. Each time the issues have been resolved in a very timely manner as well.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Tableau Online to perform quarterly model performance monitoring reports. It is commonly used in my department and presumedly being wildly used across the entire organization. The business problem that the tool address is the visualization with large data set. It provides interactive graphs with various dashboards and visualization options to select.
  • Quick
  • Interactive
  • Reliable
  • Expensive
  • Unique interface
It is suitable for people without coding background and still prefer to use interactive graphs to show the data insights. However, if you already know many packages in R or Python you can easily build the dashboard or the interactive graph yourself without paying quite a lot to use this tool.
Since this is actually a premium product based on the price, you do get very good support from the company.
February 13, 2021

Data? Think Tableau!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Tableau was being used as a front-end dashboard within my team. It was connected with the database which showed daily sales figures. I built several dashboards for the team, which helped the team answer complex business questions such as daily sales, YoY trends, etc. As of now, it was being used only in my team but was planning to execute and deliver across the organization.
  • Tableau has a clean layout and is super friendly in creating custom dashboards.
  • The option to create custom formulas using calculated fields is really helpful.
  • It is super easy to connect Tableau with a data source.
  • Sometimes it becomes a little difficult to handle null values, but that may be just user case scenario.
  • More options to represent data should be provided.
  • Tableau Online does not provide me with an option to sort out with top function. Again, that maybe just user case scenario.
Tableau is a great tool for data analytics and data visualization. I have worked with multiple companies and all of them have used Tableau Online for their dashboard. One thing that particularly suited me is how user friendly it is, even for someone who does not have much interaction with Tableau on a day to day basis. I highly recommend Tableau.
My experience with Tableau support has been really amazing. Tableau has tons of FAQs and resources on its online support website. It helped me multiple times to just go over the website, find what I am looking for and get the answer to my questions. That's why I give full marks to Tableau Support.
May 11, 2020

Good Data Source

Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently use Tableau Online within our Digital Marketing department. It is mainly utilized to give us the most accurate lead and sale counts. We have also used it quite a bit for credit pass reports. Tableau Online allows us to track sale data and to analyze which campaigns need improvement and where we should focus our time. It allows us to forecast numbers.
  • Gives accurate reports
  • Reports in real time
  • Has multiple metrics to review
  • Lag time is often bothersome
  • When filtering by date, the dates get mixed up easily
  • Filtering in general can be annoying
Tableau Online is good for a broader view of company data and performance. It is not suited for digging into campaign specifics such as listening to phone calls or tracking phone numbers. Tableau Online is also good for viewing past data, but not day-of data.
April 28, 2020

Tableau Online

Score 8 out of 10
Vetted Review
Verified User
Review Source
Tableau Online is integrated in our web analysis tool for analysis of incidents, defects within the organization. It provides excellent KPI graphics executive summary. It used across all organization. The data visualization and analysis is awesome. Customization of report is very easy for end user. It can also give the summary of data visualization of live data.
  • Multiple data source connections.
  • High performance.
  • Excellent visualization capabilities.
  • Easy to use.
  • High cost.
  • Security issues.
  • Integration issues.
Tableau can handle large amounts of data very easily and efficiently. Different types of visualization can be created with a large amount of data without impacting the performance of the tool. Python and R can be used in Tableau for complex calculation. It can be easily implemented within a organization. Using Drag and Drop option you can create interactive visualization.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Tableau is being utilized as a platform to centralize Vivint's lead, sale and install data. Custom dashboards are built to display conversion rates and other call center metrics that are critical for key stakeholders to be aware of. We often leverage their automation-related features to send out daily e-mails with reports for specific marketing campaigns.
  • Their dashboards are easy to navigate and customize.
  • The drill-down capabilities are intuitive.
  • Their integrations with other mainstream solutions are quite good.
  • I'd love to see Tableau continue building out their knowledge base.
  • I wish Tableau didn't automatically refresh reports because it causes the default date range to be reinstated.
  • I'd like to see Tableau continue building out its integrations with other prominent third party solutions.
Tableau has been effective at aggregating data from Vivint's tech stack and synthesizing it in a way that is easy to digest. The speed of their interface is impressive, and the degree of customization has been conducive to building insightful reports. I've been pleased with the overall product they offer.
Score 6 out of 10
Vetted Review
Verified User
Review Source
The whole organization utilizes Tableau for sales and marketing analytics that is set up by the Group Marketing team. It is used to view competitor and industry analysis, quarterly sales and budgetary tracking, etc.
  • Large degree of control over data and how it can be used
  • Better UI to help navigate through folders and subfolders.
Tableau is a good tool for sharing in-depth reports with large groups, and allows a great amount of control over the display of information. Tableau reports hold a lot of information.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The analytics department in my company uses Tableau for its daily/monthly/Annual reports. It is a terrific data visualization tool that helps our users visualize data as and when required, without many complications. Trend analysis and forecasting is a key to using this software, and this is where it comes in very handy. All the data metrics are accurately tracked. It provides powerful data insights. All the heads of different teams use Tableau daily. It is particularly useful when there is data integration with other software required. It also offers a layer of visualization that is superior to traditional Microsoft products.
  • Tableau offers a layer of visualization that is superior to traditional Microsoft products.
  • It provides out of the box data visualization tools, and the opportunity to customize these views for business use.
  • Extensive data source support/seamless data import.
  • Easy implementation of enterprise-level security and access with integration with AD Groups.
  • Tableau Online could improve its mobile interface, which requires training, and lags when trying to import large files.
  • Tableau could have a feature such that workbooks that are connected to live data sources could refresh automatically instead of having to publish from the desktop every time you want updated figures.
  • Limitations can be frustrating if you are used to using the Desktop version.
In mostly onshore/offshore scenarios, it is more useful. If developers developed some graphs and management wanted to showcase it in front of a business, they can get access to Tableau Online and present it.
Tableau Online is well suited for sharing reporting and/or analytics across different departments. As an organization that has a number of employees who work remotely, this software allows for constant collaboration, regardless of location.
In cases of a complex dashboard, filtering can take a while, and refreshing of data is quite slow.
Editing the dashboards is quite complex; we have a dedicated team that needs to manage these, as most users are unable to do so. It's not easy to filter data.