Good to Go!
Ron Sisler Jr | TrustRadius Reviewer
August 08, 2017

Good to Go!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Carbonite DoubleTake

We are using DoubleTake (DT) as a disaster recovery option for replication to a series of virtual servers. Our IT department initiated the use for our entire company. It addresses the issue of access to our files and process in the event we lose access to any or all servers due to an unforeseen catastrophic event.
  • Allows for easy review and updating during replication processes. The Portal is user-friendly and very accessible with little user training.
  • Allows us to know when we have errors in replication and actions needed.
  • Their support is very quick and reliable in the event we have questions or issue.
  • The initial set-up can be challenging in some regard.
  • Would like to see version updates that support all OS. Unfortunately we use several OS and are on an older version with 7 of our 8 servers.
  • Will be doing the upgrades to version 8 shortly and hope the software is compatible with all OS.
  • It has allowed us through DR testing to meet contractual requirements of our major accounts..
  • It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate.
I was not involved in the initial review of DT so I have nothing to compare too.

I really believe once the initial set up is complete, the portal offers an easy and concise way to review actions and progress during the replication process. It is easy to troubleshoot in the event issues occur.

We only use DT as a disaster recovery option currently so do not have an instance or scenario where it might be less appropriate.