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OpenText Availability

Score10 out of 10

28 Reviews and Ratings

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What is OpenText Availability?

Carbonite acquired Double-Take, a data replication and disaster recovery option, in early 2017. The technology now powers OpenText Availability, the high availability and data replication product.

Categories & Use Cases

Reviews

What users are saying about OpenText Availability.
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Carbonite Availability is a Company's Trusted Ally

Incentivized
Verified User
Professional in Information Technology (5001-10,000 employees employees)

Use Cases and Deployment Scope

We use Carbonite Availability to seamlessly replicate our organization's cloud and virtual systems to ensure the least amount of impact and downtime to for our employees and customers. We want to address lengthy outages, which can wreak havoc on our daily operations. The scope is applied organization-wide to reach the maximum coverage possible.

Pros

  • Protects data well
  • Provides outstanding fallback in the event of an outage.
  • It can seamlessly work with physical, cloud, and/or virtual environments.

Cons

  • It can be a complex tool to use.
  • The cost can be high, especially for companies just starting out.
  • Make the user-interface easier to navigate.

Return on Investment

  • We can migrate our projects a lot easier with Carbonite Availability.
  • Increase our product/service availability and improve our reliability metrics.
  • Increased our ROI by 37% year-over-year.

Usability

Alternatives Considered

Druva Security Cloud and Veeam Data Platform

Other Software Used

Azure Red Hat OpenShift, CentOS Linux, OpenText ALM/Quality Center

Carbonite Availability a boon for Disaster management

Incentivized
Srinidhi S VView profile
Senior Analyst in Manufacturing at Enphase Energy (5001-10,000 employees employees)

Use Cases and Deployment Scope

Carbonite Availability is installed on primary systems and the secondary target and creates a replica of the primary system at the secondary location. The problem which we were working to counter is the system crash or failure. Carbonite Availability has helped to solve this problem in a very effective way. When a failure occurs, the backup secondary systems are triggred and they go live and DNS re-routes and voila everything is back to as it was a few minutes back. We use this to protect most of our critical data systems, helping in disaster management which is part of our risk mitigation plan or process

Pros

  • Seamless switch to secondary systems
  • Data protection
  • Disaster management

Cons

  • Timing to switch between can be improved
  • Can be made more user friendly replication tool
  • User interface can be improved

Most Important Features

  • Disaster management
  • Data protection
  • Seamless working under failure

Return on Investment

  • Capital loss will be avoided
  • Data replication is easier between our physical and virtual systems
  • Time consumed while restarting the servers

Why I can always count on DoubleTake

Incentivized
John StalzerView profile
System Engineering Manager in Information Technology at Versiant Corporation (11-50 employees employees)

Pros

  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.

Cons

  • Reporting - Reporting is a very important tool which is required by auditors after performing failover tests. I know they are currently working on this, and we hope to see a working product that we can use shortly.
  • The inability of using the latest versions on the older OSs. When we migrate or protect 2003 servers, we have to stay with version 7. It would be nice to be able to use version 8 and well as it's new features.

Return on Investment

  • Using Doubletake, we have been able to out quote our competitors.
  • Doubletake is easy to install and operate. An engineer would be able to download the product in the morning and have replication jobs running by that afternoon.

Alternatives Considered

Zerto Virtual Replication and Veeam Backup & Replication

Other Software Used

Veeam Backup & Replication, Zerto Virtual Replication

DoubleTake - Always Available

Incentivized
Adhir KamalView profile
NGDC Engineer in Information Technology at Dimension Data Middle East and Africa (10,001+ employees employees)

Pros

  • Extremely quick failover to DR
  • Almost realtime replication depending on clients bandwidth
  • Easy to setup, upgrade and maintain
  • Cost effective

Cons

  • More verbose error messages. So we can fix problems with more ease
  • More bandwidth settings for throttling.
  • Ability to restart services on servers from the double take console

Return on Investment

  • Clients are happy that the solution provides a quick and easy data recovery solution

Alternatives Considered

EMC RecoverPoint

Good to Go!

Incentivized
Ron Sisler JrView profile
IT Support Specialist in Information Technology at TNT Management Resources (11-50 employees employees)

Pros

  • Allows for easy review and updating during replication processes. The Portal is user-friendly and very accessible with little user training.
  • Allows us to know when we have errors in replication and actions needed.
  • Their support is very quick and reliable in the event we have questions or issue.

Cons

  • The initial set-up can be challenging in some regard.
  • Would like to see version updates that support all OS. Unfortunately we use several OS and are on an older version with 7 of our 8 servers.
  • Will be doing the upgrades to version 8 shortly and hope the software is compatible with all OS.

Return on Investment

  • It has allowed us through DR testing to meet contractual requirements of our major accounts..
  • It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate.

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