EVault - A cloud backup solution that delivers
Anonymous | TrustRadius Reviewer
May 19, 2017

EVault - A cloud backup solution that delivers

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Carbonite EVault

It's used across a significant part of the business - offers a cloud backup solution for company servers and data. It offers a fast, efficient way of safeguarding data and also offers a disaster recovery process. It works well with virtualized server recovery and also file level security. Data is migrated and replicated from localized vaults in data centers to satellite vaults offering cloud storage.
  • Speedy backups - once one time full backup has completed then only differentials are backed up
  • Excellent telephone support - resolution ratio good
  • Virtualization server backup very good
  • Issue with backing up VMware 6.5 - waiting for patches
  • Reports could be improved - usage reporting is often confusing
  • EVault server agents can sometimes be difficult to install
  • Successfully tested DR with EVault
  • Successful backup and restore of company servers
  • Decommissioned robotic tape engine
EVault handles virtual and physical systems well (the latter with the use of an agent). The virtual background has proved very good with EVault as it treats all virtualised servers the same irrespective of operating system. Virtual backups start with a snapshot which on the odd occasion when there is a genuine problem with backups and jobs fail can leave a lot of snapshots lying around.
I have used HP Data Protector in the past - prefer EVault because I value the cloud solution for its ease of use and reliability. Like the online portal to manipulate backups because it provides mobility. Also like EVault central control software which is very easy to use just like the portal.
  • Excellent for virtual server backup/restore
  • Speed of backups is good
  • Technical support - telephone support is very good
  • Can handle SAP SQL backups well

Carbonite Server Feature Ratings

Live recovery
8
Recovery verification
8
Business application protection
8
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
8
Snapshots
8
Flexible deployment
7
Management dashboard
6
Platform support
7
Retention options
5
Encryption
8