EVault's ease-of-use works for us
Anonymous | TrustRadius Reviewer
May 19, 2017

EVault's ease-of-use works for us

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Carbonite EVault

EVault is being used for backing up our ERP system data, in addition to our tape backup process. It is our primary disaster recovery method, through our contract with Sungard. Backups are written to a local server at our site, then replicated to the EVault site. Most of the individual file restores that I need to do are done using the EVault backups, which saves me a lot of time loading/unloading backup tapes.
  • Able to back up production files while in use
  • Easy process for restoring individual files
  • Very reliable software - does not require much attention
  • Because of our contract with Sungard, we cannot contact EVault support directly when needed
  • Haven't had any success restoring spooled files
  • Our DR plan is based on using EVault backups
  • No hard numbers, but the ability to restore individual files quickly has saved me quite a bit of time and users appreciate the quick turn-around on restore requests
Being able to rely on EVault backups for our disaster recovery plan means that we don't have to invest in more costly options, such as completely mirroring the system to a different system.
We have not used or evaluated other similar products. My only experience in disaster recovery involved backing up to tapes and taking those tapes to an off-site location to restore the system, which was a much longer process.

For a disaster recovery process of restoring your system at a remote site, EVault makes that process easy and way faster than my previous experiences with rebuilding a system on a different system.

Every time I am asked to restore a file from a backup, if a copy from the last week is acceptable, using EVault is by far the easiest and quickest way to restore a file.

Carbonite Server Feature Ratings

Live recovery
8
Business application protection
8
Multiple backup destinations
8
Incremental backup identification
7
Backup to the cloud
10
Deduplication and file compression
7
Flexible deployment
8
Retention options
8
Encryption
9