Double C - Carbonite & Confidence
March 31, 2017

Double C - Carbonite & Confidence

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Carbonite Server Backup

Carbonite is being used to backup our main exchange server, which includes our mail and ERP system. Full backups are run monthly with intermittent being run nightly for the purpose of Disaster Recovery if ever needed.
  • Reliable - since inception the backup has run successfully nightly
  • Restore - we have used Carbonite several times to restore files that were inadvertently deleted. It is very user friendly
  • Customer Service - professional, attentive, Was used for initial setup as well as addressing an issue which was at our end.
  • recovery speed - sufficient but could be improved
  • printable user manual - to include detailed setup information, sample
  • As a Gov't supplier there are certain requirements that have to be met of which Carbonite fulfills
  • We have had the need to restore files which all have been done successfully via Carbonite backup
  • The data encryption level could be higher to satisfy customer requirement
We use Symantec Backup Exec which backs up to an external hard drive. We wanted a secondary, offsite backup and chose Carbonite as it was reasonably priced and it suited our business needs at this time.
Well suited for home use if you have files, photos, sensitive data that would be devastating to you if lost if computer crashes
Well suited for small businesses as a secondary backup for quick & easy restore of a lost or corrupt file.
Less appropriate for businesses that require high level of data encryption

Carbonite Server Feature Ratings

Business application protection
9
Incremental backup identification
9
Backup to the cloud
10