Some issues, but you can get by.
August 26, 2014

Some issues, but you can get by.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Standard Installed

Overall Satisfaction with Cascade Server

Cascade Server manages the entire university's website. All staff has access to update webpages as needed. With its MS Word-like interface, it's pretty easy to add new text and formatting, however, phantom HTML code gets embedded sometimes so editing can be a challenge. For example, on the preview pane, everything looks properly aligned and formatted, but when you publish the page, things get a little wacky and you'll lose the consistency and formatting that you've set up. I don't know how much of this is Cascade's problem or if it has to do with the website parameters that the university sets up so individual users don't totally destroy the look and feel of the school's whole website. But, it's been problematic. There have been times I have had to delete an entire page and start from scratch to clear it out. I'm not too savvy with HTML, but I can get around if needed and I still have trouble with the source coding at times.
  • MS Word-like interface for creating text
  • Editing multiple times can be challenging since HTML code gets integrated and can lead to misformatting.
  • Accordian features are not formattable.
  • Limited options in sidebar (if you're not super fluent in HTML coding)
  • N/A - not responsible for purchasing
I'm not in charge of this, but I imagine it'll be hard to replace Cascade Server seeing that hundreds of users already know the platform.
I would want to know how to better customize Cascade Server for different companies. Our system has strict parameters so we don't override the school's template. I'm not sure how much of this contributes to the issues I've experienced. Might be that it's better suited to smaller companies where a few people handle the web design, rather than the model we have --- many many hands in the pot.