Read before you buy Axcess!
June 16, 2020
Read before you buy Axcess!
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with CCH Axcess
Pros
- Tax program.
- Online tax program.
- Axcess tax.
Cons
- Billing issues.
- Customer service.
- Deceptive information provided when placing order. Then turn around and said that’s not right.
- Ability to listen to customers.
- Sales rep doesn’t know what client ordered.
- Reps who don’t care.
I researched other products after I decided to stop using CCH. I had my faith in CCH because of Tax. Realized that they are good at Tax doesn’t mean they are good at others after almost two years with the Axcess products.
Evaluating CCH Axcess and Competitors
I would have researched other practice management software providers first. There are cheaper, easier to use, more powerful options out there.
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