Item: CCH® SureTax®
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use the SureTax integration with our hosted phone solution that we resell. The product allows us to add customers, regardless of the state they are located, and we know that our billing will be on point every month when invoices drop. It really takes a lot off of our plates when dealing with multiple jurisdictions, even locally.

Pros and Cons

Tax allocation regardless of customer location.
Automatic updates on the backend.
Saves our company time, money, and resources overall.

none

Return on Investment

I use this as an 3PI - came bundled with our solution.

Key Insights

Do you think CCH® SureTax® delivers good value for the price?

Not sure

Are you happy with CCH® SureTax®'s feature set?

Yes

Did CCH® SureTax® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CCH® SureTax® go as expected?

I wasn't involved with the implementation phase

Would you buy CCH® SureTax® again?

Yes

Likelihood to Recommend

In our experience, we only use it as an integration with one piece of our MSP offerings. However, it manages to get things right no matter how much or little we use it.

All that!

Overall Satisfaction with CCH® SureTax®