A robust product
April 28, 2023

A robust product

Heidi Ferris | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Ceridian Dayforce to manage the HRIS and Payroll functions at 35 locations in 9 states. We are able to have both weekly and biweekly pay runs and utilize their On-Demand Pay option called the Wallet.
Ceridian is ever growing which is a good and bad thing. New features are continuously being added, but customer support can be lacking due to all the changes.
  • On demand pay
  • Retro pay
  • HRIS
  • Tax Services
  • Customer support
  • Billing\invoicing
  • Retro pay calculations are automatic, no more manual calculations
  • Employee self service has been a game changer. It cuts down on a lot of HR questions
  • The On Demand pay offering has helped us with recruiting and retention
Ceridian helps us stay compliant with our one union property and all the union deductions and special exceptions.

It will automatically update the system with any new tax rules and regulations.

The System will calculate overtime based on the parameters that are custom set up.

A notification is automatically set up when an employee is eligible for healthcare benefits.
The single application has allowed us to track an employee's progress throughout their career. This enables the management team to see the progression are they move through our organization.

The transparency of the one employee record helps to have all decision-making information in one place that anyone with the appropriate access can see.

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

No

Did implementation of Dayforce go as expected?

No

Would you buy Dayforce again?

No

Ceridian Dayforce is very robust and has so many features, but each has its own charge. There are a lot of nickel and dime-type fees that can add up.
Tax services are very overwhelmed and understaffed. We have had multiple issues where tax issues have not been addressed for several months. These caused additional fees and penalties.

Dayforce Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
7
Pay calculation
9
Support for external payroll vendors
3
Off-cycle/On-Demand payment
10
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
9
Update personal information
8
View job history
8
View company policy documentation
9
Employee recognition
Not Rated
Report builder
6
Pre-built reports
7
Ability to combine HR data with external data
3
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated