A robust product
April 28, 2023

A robust product

Heidi Ferris | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We use Ceridian Dayforce to manage the HRIS and Payroll functions at 35 locations in 9 states. We are able to have both weekly and biweekly pay runs and utilize their On-Demand Pay option called the Wallet.
Ceridian is ever growing which is a good and bad thing. New features are continuously being added, but customer support can be lacking due to all the changes.

Pros

  • On demand pay
  • Retro pay
  • HRIS

Cons

  • Tax Services
  • Customer support
  • Billing\invoicing
  • Retro pay calculations are automatic, no more manual calculations
  • Employee self service has been a game changer. It cuts down on a lot of HR questions
  • The On Demand pay offering has helped us with recruiting and retention

Do you think Dayforce delivers good value for the price?

Yes

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

No

Did implementation of Dayforce go as expected?

No

Would you buy Dayforce again?

No

Ceridian Dayforce is very robust and has so many features, but each has its own charge. There are a lot of nickel and dime-type fees that can add up.
Tax services are very overwhelmed and understaffed. We have had multiple issues where tax issues have not been addressed for several months. These caused additional fees and penalties.

Dayforce Feature Ratings

8.2
Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
7
7.6
Pay calculation
9
Support for external payroll vendors
3
Off-cycle/On-Demand payment
10
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
7.3
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
7
8.5
View and generate pay and benefit information
9
Update personal information
8
View job history
8
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
5.3
Report builder
6
Pre-built reports
7
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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