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Dayforce

Score8 out of 10

1,212 Reviews and Ratings

What is Dayforce?

Dayforce is a people platform that simplifies HR operations. As a unified HCMS, it delivers HR, payroll, benefits, workforce management, talent, and analytics—helping organizations boost productivity, stay compliant, and make smarter decisions with embedded intelligence and personalized experiences.

Media

Dayforce Hub
Human Resources (Position Management)
Dayforce Reporting & Analytics
People Analytics
Dayforce HR Service Delivery
Dayforce Flex Work
Dayforce Integration Studio
Dayforce Workforce Management (Workforce Insights)
Dayforce Workforce Management (Time & Attendance)
Dayforce Payroll (Pay Run Dashboard)
Dayforce Payroll (Pay Run Management)
Dayforce Learning
Dayforce Talent (Career Explorer)
Dayforce Benefits (Enrollment)
Dayforce Benefits (Decision Support)
Dayforce Co-Pilot
Dayforce Mobile
Dayforce Wallet

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Top Performing Features

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 7.8

  • Company Website Posting

    Software allows postings to be displayed on the company website

    Category average: 7.9

  • Job Search Site Posting

    Software provides ability to publish postings to top job search sites

    Category average: 7.7

Areas for Improvement

  • Report builder

    Report builder allows custom reports to be created using a GUI.

    Category average: 7.5

  • Pre-built reports

    Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.

    Category average: 7.5

  • Ability to combine HR data with external data

    Ability to bring data from external systems like CRM and combine with HR data.

    Category average: 6.9

Ceridian Dayforce - Offers a Lot, but Some Problems Can be Annoying

Use Cases and Deployment Scope

We currently use Dayforce to manage employee records, their files, and process payroll. We haven't utilized the entirety of Dayforce yet, but we are looking into implementing the onboarding and document management features first. At the moment, the majority of our companies use another system that assists with our payroll processing, but within this year, we would like to incorporate about 6 companies into Dayforce entirely.

Pros

  • Record keeping is fairly easy (compensation changes, Notes feature)
  • A whole library of how and what to do with processes within Dayforce (using DIG), including the support site with extremely helpful articles and posts asked by other users with similar questions
  • User-friendly for those not in an administration role (managers, employees)

Cons

  • While the support site is helpful and people assigned to my questions were great, I've struggled with communicating with people when it involved implementing something new into our production site. Response times were low, they had trouble understanding what we needed to be implemented, and didn't apologize for it. My guess is that because we're one of Ceridian's "smaller" clients. Regardless of the size of your client, we still would like proper service! This is so far the only feature I have had issues with; the majority of Dayforce has been easy to use and I can self-learn pretty easily.

Return on Investment

  • Positive impact: Less paper usage and helps encourage the HR and Payroll teams to print less and save files on employee profiles more.
  • Negative impact: Used a large portion of the company's billable hours because we were assigned a consultant who didn't understand the goal (despite explaining it multiple times), which caused errors and time to fix those errors. Communication with the consultant was low and made me believe that it's better to rely on my own experience/learning instead of having someone from Ceridian implement it.
  • Positive impact: Access to a lot of forums, guides, and comments and questions from other uses. Having these resources available helps me find the answers I need, plus it adds to on-the-go training.

Other Software Used

Microsoft 365, Microsoft SharePoint, Google Sheets

Great Timekeeping and Payroll Solution

Use Cases and Deployment Scope

We use Ceridian Dayforce for timekeeping and payroll within several of our business groups. Rolling this out as our new timekeeping solutions across the organization. Previously, each business group was utilizing their own timekeeping systems and this was being integrated to payroll. With everyone on the same system, this eliminates issues and streamlines our process.

Pros

  • ease of record keeping
  • employee usage is simple and straightforward
  • management of records and reporting

Cons

  • custom reporting

Return on Investment

  • increased productivity from a payroll standpoint

Alternatives Considered

Paycor, iCIMS Talent Cloud, SAP SuccessFactors and isolved

Ceridian Dayforce - strong suite of products that can be great.

Use Cases and Deployment Scope

Dayforce is our Payroll Engine system for timekeeping and Time & Attendance management. We also use the Performance, Talent, Compensation, and Learning modules of Dayforce. Dayforce Wallet is another product that is rolled out across North America. This helps us have a one-stop-shop HCM solution for our region where everything from employee master data to payroll data to performance data lives, giving us a homogeneous platform to perform most of our HR calendar activities and then leveraging that rich data set to drive meaningful analytics.

Pros

  • Custom reporting.
  • Time management, Time & attendance
  • Compensation planning.

Cons

  • Elections management.
  • Retirement arrears management.
  • Talent card.

Return on Investment

  • Improved efficiency resulted in right sizing of Payroll team.
  • Tax and compliance piece managed by Ceridian as part of managed services.
  • Ability to integrate with global core HCM helped improve data quality.

Alternatives Considered

ADP GlobalView Payroll

Other Software Used

Empyrean Platform, Microsoft 365

Dayforce is a great fit for large enterprise organizations

Use Cases and Deployment Scope

The business problems that Dayforce addresses is creating a very modular approach to our Global organization. While other HRIS systems were more exact in the set up that we could implement, Dayforce really lets us have more control over the structure that we design for our org in our system. The modularity allows us to better plan for our workforce future.

Pros

  • I really enjoy the ticketing system in Dayforce. We previous HRIS systems, I always had to call and stay on the phone when I needed help. The ticketing system much better fits my needs because I can easily put in a ticket and continue working.
  • I enjoy being connected with a CSM following implementation. Our CSM has been key in working out any kinks in our system.
  • I enjoy the Dayforce Education portal where I can upskill and learn on-demand.

Cons

  • A lot of reps that get assigned to tickets can be from other locations outside the US. Sometimes this can be difficult if the issue involves a US-based payroll or benefit issue.
  • In certain areas, the system could be more user friendly. Sometimes key things are hidden away and make it hard to find unless someone is able to show you.
  • The user interface could be a little bit livened up and "prettier."

Return on Investment

  • We received a positive impact on having Open Enrollment completed through Managed Benefits.
  • We have received a positive impact on payroll audit through managed payroll.
  • We have received a positive impact on employee profile modularity.

Alternatives Considered

ADP Workforce Now, Paylocity and UKG Pro

Other Software Used

Adobe Acrobat, SAP SuccessFactors HCM, Microsoft SharePoint

Great product

Use Cases and Deployment Scope

It is used for employees to clock in and out, and track their time off, benefits, etc. I am a manager who oversees the employees.

Pros

  • track time worked for the week
  • track time off
  • entering time off/pto

Cons

  • Some employees have difficulty clocking in and out on the app

Return on Investment

  • This has streamlined multiple products into one
  • Great cost and time saver

Alternatives Considered

UKG Pro

Other Software Used

Bullhorn Talent Platform, Salesforce CMS, Indeed Recruiter Extension