DNAC
Updated June 14, 2023

DNAC

Charles Lund | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics Assurance
  • Automation

Overall Satisfaction with Cisco DNA Center

We mainly use DNAC for managing our Cisco hardware and for its Assurance tools. It gives us good information about the experience of our 8000+ end-users on both our wired and wireless network, and it is a very good tool for troubleshooting when those users are having problems. I like the inventory control tool that enable us to be notified when devices go down or are removed from the network. It is a nice one-dstop shop for managing those devices because commands, IOS upgrades, configuration changes can all be pushed out to the device or multiple devices.
  • Monitoring hardware uptime and reporting outages
  • Monitoring end-user experience and repoting problems that occur
  • Image management
  • Upgrading is always scary; sometimes updates work, and sometimes they result in a TAC call.
  • Sometimes outages are not reported in real time, and sometimes they are not reported at all.
  • It is sometimes difficult to determine the root cause of a problem Sometimes all DNAC will tell you is that yes, a problem occurred.
  • Image management can be clunk at times, especially when multiple models are lumped together under one series (i.e. Catalyst 2960G switches are lumped in with Catalyst 2960X switches even though a different gold-star image is used with each).
  • It has saved us time when provisioning hardware.
  • Like Prime Infrastructure before it, it provides nice graphical views of your network, particularly wireless.
  • Assurance data can be used to justify purchases to improve end-user experience.
I haven't evaluated similar products.

Do you think Cisco Catalyst Center delivers good value for the price?

Yes

Are you happy with Cisco Catalyst Center's feature set?

Yes

Did Cisco Catalyst Center live up to sales and marketing promises?

No

Did implementation of Cisco Catalyst Center go as expected?

No

Would you buy Cisco Catalyst Center again?

Yes

Making it functional and easy for our end-users, yet maintaining security.
From my team's perspective, DNAC significantly reduces troubleshooting time when addressing end-user issues. It also helps us be more proactive. I appreciate the management features like image deployment, inventory management, etc...
I think it is well-suited to any environment where you have a great deal of equipment in multiple locations. It would be overkill for a small business. If IOS deployment automation and hardware provisioning is something you want, including OOB, then DNAC does a nice job. If you have a blended environment, even if it is a mix of Cisco and Meraki, you will probably need more than one pane of glass to manage everything.

Cisco Hybrid Work

  • Working from anywhere (e.g., coffee shop, airport)
  • Working from an office or other company space
  • Working from home
We are finished with our implementation. However, after seeing this morning's keynote, I can see that our having a mix of direct connect, and VPN connect to our applications can be cumbersome for our end-users, so I may be revising our plan.
We chose Cisco because they provide educational institutions with very good pricing and EA models. Therefore we are a Cisco shop, and really didn't compare other products. A key component to our securoty is our Cisco Firepower firewall. We had Fortigate firewalls previously, and we were very happy with them, but they were outdated. We upgraded to Cisco firewalls. There was quite a learning curve, and initially, not all of the features worked. We are hammering out the bugs, and getting more and more happy with them.
WebEx meetings, Zoom, Teams