SPUSD Net Tech Review
June 13, 2025

SPUSD Net Tech Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Duo

We use Cisco Duo as a 2fa for windows log on for any device utilized with sensitive data as well as critical server systems. We use it in our entire main office and for all of our server infrastructure. The business problems we face are password sharing for accounts, making multiple users access a single account.

Pros

  • Cisco Duo provides us a way to limit RDP login accounts.
  • The Cisco Duo app works smoothly and quickly.
  • The Cisco Duo management side gives us good access in customizing our login policies.

Cons

  • Login for Mac devices should be more controlled as a single sign on to a device will keep the user logged in even after sleep mode is enabled.
  • Quicker log on would be nice, as it slows down the login loading process.
  • Offer more alternative hardware tokens then they provide now.
  • We have seen a positive impact in securing access for our users devices
User enrollment was difficult as we had to guide each user on how to setup Cisco Duo for the first time. This led to taking more time to finish our deployment.

Do you think Cisco Duo delivers good value for the price?

Yes

Are you happy with Cisco Duo's feature set?

Yes

Did Cisco Duo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Duo go as expected?

Yes

Would you buy Cisco Duo again?

Yes

Cisco Duo is well suited for securing departments that often process sensitive PII data. A great scenario is securing RDP to critical servers, as it can challenge any user attempting to connect.

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