Cisco Duo MFA Product Review
October 14, 2025

Cisco Duo MFA Product Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Duo

Cisco Duo is used when our users log into their Desktops, it prompts them for a Cisco Duo key, which in our case is sent via their cell phones. Also, we use Cisco Duo to secure our Student Management system and our Staff / HR systems. We are planning to roll out application control requiring Cisco Duo as well. It is a very powerful tool, which we have had to carefully deploy so we do not block out entire groups, or make it very tedious logging into applications.

Pros

  • It works very well with workstation authentication.
  • It works very well with VPN client authentication.
  • It is very stable for applications, such as HR department access
  • It is a very stable tool for wireless network access.

Cons

  • Our biggest issue is if someone forgets their cell phone, they need to either contact us to be put in bypass (which allows them access for a short time) or they can generate keys to be used if they lose their phone or have no wifi.
  • If a client is in an area where their is no access to Wi-Fi, often they need to go to a location to get Wi-Fi to complete the login procedure.
  • The biggest ROI was ironically from a business perspective. Our insurance wanted us to beef up our cyber security and systems that protect our internal resources. One of the many points of interest was MFM, which Cisco Duo does very well.
  • Cisco Duo forces uses to NOT give out their passwords, and logins due to the MFM requirement. This in itself offers more security to our network.
  • Cisco Catalyst Switches
  • Cisco Secure Access by Duo
  • Cisco Secure Endpoint
Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.

Do you think Cisco Duo delivers good value for the price?

Yes

Are you happy with Cisco Duo's feature set?

Yes

Did Cisco Duo live up to sales and marketing promises?

Yes

Did implementation of Cisco Duo go as expected?

Yes

Would you buy Cisco Duo again?

Yes

It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.

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