Great for remote teams
May 01, 2025

Great for remote teams

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Cisco Headset 700 Series

Overall Satisfaction with Cisco Headsets

I’m often on calls reviewing bugs, test reports, or helping developers debug issues, and having a reliable headset really makes a difference. The biggest problem it solves for us is call clarity and background noise. In a remote setup, things like background chatter or mic echo are a big distraction. Cisco Headsets does a great job here at noise cancellation, and the mic quality is solid, people on the other end can hear me clearly, even if I’m not in a super quiet place.

Pros

  • Noise cancellation
  • The auto mute/unmute button is a small but super handy feature during team calls

Cons

  • Bluetooth pairing process is not good when we switch to another device
  • The controls on the headset can be a bit hard to locate
  • From a QA and SDET perspective, being able to jump on long debugging calls without audio dropouts or discomfort has made remote collaboration smoother.
Yes, definitely benefited from the simple setup. I just plugged it in and it was ready to go — no need to install extra software or mess around with settings. It synced with my laptop and conferencing apps like Webex and Zoom instantly, which saved time.
Clear audio helps me focus better during meetings without asking people to repeat themselves.


Noise cancellation cuts out background sounds, which is great when working from home or shared spaces.
The customization options (like EQ settings, noise control, auto-mute) allow users to tailor audio based on their environment.


IT team finds the manageability features useful — they can push firmware updates or troubleshoot remotely when needed.

Do you think Cisco Headsets delivers good value for the price?

Not sure

Are you happy with Cisco Headsets's feature set?

Yes

Did Cisco Headsets live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Headsets go as expected?

Yes

Would you buy Cisco Headsets again?

Yes

Cisco Headsets are perfect for remote meetings, daily standups, and client calls, especially when you need clear audio without background noise. I’ve used them during long testing sessions and even code reviews over calls, and they hold up really well in terms of comfort and sound quality.

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