My personal experience using Cisco Headset.
April 24, 2025

My personal experience using Cisco Headset.

Nayan Jyoti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Cisco Headset 500 Series

Overall Satisfaction with Cisco Headsets

Cisco is a great product used for calling and connecting my clients and suppliers in my network. It has great clarity of sound, and the mic helps a lot in connecting with international suppliers in Korea and with my customers from Singapore. It is much easier to walk around and talk to my clients from the office or home. It can easily connect with my laptops or Phones and is easy to operate in the workplace.

Pros

  • Voice Clarity.
  • Sound Enhancements.
  • Block out outside Noise.

Cons

  • Plug and Play with different 3rd party software.
  • Only works with Cisco Webex office and few tools don't work.
  • Heavy users may need to charge twice a day.
  • Building the good relation in Business.
  • Connecting with International Clients.
  • Bringing various designers from all parts of the world to one table.
I was not involved in the setup of Cisco Webex, but yes, it's a great product and tool. The learning curve is not very difficult; it's easy to understand and get practice with. I have established strong connections with various clients in Italy, Singapore, and Taiwan from India, so for me, it's a great product.
Those high-quality audio capabilities not only facilitate conversation but also enhance the clarity of voice and transparency of sound. Helps our users and clients understand our needs. We discuss various designs and fabric materials through detailed discussions over conference calls.
The ability to work with the mobile app to adjust audio settings and update firmware, as well as control features like noise cancellation or side tone, has been extremely useful, especially for our on-the-go team members. It helps our team personalize their headsets and configure them without IT team support.

Do you think Cisco Headsets delivers good value for the price?

Yes

Are you happy with Cisco Headsets's feature set?

Yes

Did Cisco Headsets live up to sales and marketing promises?

Yes

Did implementation of Cisco Headsets go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Headsets again?

Yes

When I am connecting with my clients, it's a fantastic product that helps a lot in building a connection over the call. Business meetings with various partners and clients have now become easier. If I work from Home or a remote location, only fair internet connectivity is required. The clarity in Voices and Mic is commendable. However, there are scenarios where businesses are static and do not need to connect with numerous international buyers and sellers; in such cases, there would be no requirement to use this product.

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