Powerful Insight from leveraging Cisco Intersight
July 31, 2022

Powerful Insight from leveraging Cisco Intersight

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Intersight

Cisco Intersight is used to provide visibility into our Cisco UCS footprint which spans across numerous data centers across the globe. Intersight allows us to have a single pane of glass to monitor our UCS environment and provide administrators with a global view of our environment. Intersight also allows for the automated opening of TAC cases to simplify support and parts replacement.
  • Snapshot of current support contract status
  • Automated opening of support tickets with Cisco TAC
  • Detailed inventory information (if appropriate licensing is purchased)
  • Cost of advanced license features can limit feasability
  • Limited support for different types of hardware (limited devices are supported)
  • Limited monitoring functionality compared to traditional SNMP polling based applications
  • Ability to quickly generate inventory exports from a single web page
  • Automatic creation of TAC cases to replace failed hardware reduces time spent by in-house staff
  • Visibility of support contract status on all supported devices prevents lapses in coverage
Overall, the functionality and stability of Cisco Intersight is similar to other enterprise monitoring solutions. Some issues have required calls into Cisco TAC to resolve issues while others have resulted in support replying that there are known issues that plan to be addressed in future releases.

Do you think Cisco Intersight Infrastructure Service delivers good value for the price?

Yes

Are you happy with Cisco Intersight Infrastructure Service's feature set?

Yes

Did Cisco Intersight Infrastructure Service live up to sales and marketing promises?

Yes

Did implementation of Cisco Intersight Infrastructure Service go as expected?

Yes

Would you buy Cisco Intersight Infrastructure Service again?

Yes

Businesses with a homogeneous environment of Cisco devices can quickly enable cloud-based monitoring. Smaller footprints may find Cisco Intersight to be cost competitive compared to other enterprise class solutions. The cost to monitor large environments can be free (basic licenses) or if advanced features are required; other solutions may provide more value for the cost.

Using Cisco Intersight

Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)