Cisco IP Phone 6800 Series Review
January 05, 2022

Cisco IP Phone 6800 Series Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Cisco IP Phone 6800 Series

Overall Satisfaction with Cisco IP Phones

Phones are connected to [the] server and when we have [an] issue we just do [a] hard reset or escalate to [the] voice team, we check they are pointing to [the] correct server.
  • Call blocking
  • Call transfer
  • Conference calls
  • Secure has password
  • No videos display
  • Not user friendly
  • No user manual for our users online
  • Good investment
  • Secured
  • Connect to routers and switches
  • Cisco Industrial Ethernet 3000 Series Switches (IE 3000)
Secure, phones are easy to use when [configured] correctly [by] network engineers and voice team, you don't just move around moved to different floors without updating it, firmware is to be updated when your phone [gives] issue or when we have your software update, [a] hard reset also helps most of the time.

Do you think Cisco IP Phones delivers good value for the price?

Not sure

Are you happy with Cisco IP Phones's feature set?

Yes

Did Cisco IP Phones live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco IP Phones go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco IP Phones again?

Yes

[The] phone doesn't work when you connect to different floors Lan cable.