Cisco IP Phone 6800 Offers Great Economical Value
March 09, 2022

Cisco IP Phone 6800 Offers Great Economical Value

Jesse Bridgelal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Cisco IP Phone 6800 Series

Overall Satisfaction with Cisco IP Phones

The phone supports VoIP Telephone services, is easy to use and reliable. The phones are resilient, can withstand daily usage, and usually provide services for a number of years without having to replace. There are also good after-sales services and several vendors offer the items for purchase and also provide support.
  • Provides good quality audio
  • Provides intuitive interface
  • Provides reliable gigabit ethernet for the PC
  • Backlit buttons would help for poorly lit areas
  • Handset that is resilient to continuous sanitizing and cleaning
  • More rounded, smoother design of the instrument instead of the harsh square shape
  • Reduced operational cost for communications, lowered CAPEX
  • Reduced downtime and loss of communications which arise for poor connectivity
  • Overall increase in productivity due to effective communications
  • Reduced IT spend on voice and opportunity to invest into other projects
Avaya also presents a very worthy solution. However, the support options for Cisco are much better in the Caribbean. Therefore, when choosing a solution that provides a critical service such as voice communications, you need to consider after-sales support, warranty, and general maintenance support. Avaya has a weak support model in the Caribbean.

Do you think Cisco IP Phones delivers good value for the price?


Are you happy with Cisco IP Phones's feature set?


Did Cisco IP Phones live up to sales and marketing promises?


Did implementation of Cisco IP Phones go as expected?


Would you buy Cisco IP Phones again?


Very good for busy, every day use offices. Excellent choice for a cloud platform. These phones work well in conditions where everyday use and the occasional fall of the desk may occur as they are strongly built. They are also well suited for environments where an economical but reliable device is required and where gigabit ethernet is a must.