Cisco Meraki Wireless Access Point review
Updated March 13, 2025

Cisco Meraki Wireless Access Point review

Jose Angel Garcia | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Meraki MR Wireless Access Points

We use Cisco Meraki Wireless Access Points in our campus. It is definitely a solid and reliable product. We love the simplicity of using the Cloud Controller and how it gives us many tools to monitor the health of our Wireless Clients. The flexibility when it comes to allow guest access based on schedules is a beauty.

Pros

  • Uptime
  • Roaming
  • Diagnostics

Cons

  • Heatmap
  • Grouping Access Points
  • Return of investment
  • Precise notifications
  • Less time troubleshooting
It is easy to have a Zero Touch Deployment. One of the best things, if not the best, about deployment is that you need to enter just one piece of information to the Dashboard and in a few clicks your new Access Point is providing wireless access. Additionally, updates are done almost without supervision and are seamless.
It is easy to assign SSID's based on the Access Point locations

Do you think Cisco Meraki MR Wireless Access Points delivers good value for the price?

Yes

Are you happy with Cisco Meraki MR Wireless Access Points's feature set?

Yes

Did Cisco Meraki MR Wireless Access Points live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MR Wireless Access Points go as expected?

Yes

Would you buy Cisco Meraki MR Wireless Access Points again?

Yes

Staff access, guest access are well suited.

Cisco Meraki MR Wireless Access Points Feature Ratings

Wireless LAN
8.3
Zero-Touch Provisioning
9
WLAN Performance Monitoring
9
Topology Maps
8
Layer 7 Visibility
8
Power over Ethernet Support
8
Wireless Security
8

Using Cisco Meraki MR Wireless Access Points

450 - We have a great variety of users in different departments. We have staff from finance, information technology, community development, public works, administration, the broadcast department, Human Resources, procurement, etc. within this departments we have directors, managers, supervisors and the rest of staff. I want to mention we also make the Wireless access available to the public.
3 - The skills required to supports Cisco Meraki MR Wireless include networking knowledge, Active Directory knowledge (in case you are doing authentication using Active Directory Services). You need to have knowledge of wireless signals and have the understanding of how to troubleshoot basic Wireless issues.
  • Administration
  • Guest access
  • Public service
  • Farmers Market
  • Providing access to residents during the Farmers Market
  • Creating a SSID for IoT devices
  • Creating a SSID for training
  • Enabling Wireless access in future offices
  • Enabling Wireless access in Public Parks
It is a solution that works very well. It is almost like setup and forget, since the solution works. When issues occur, documentation is available with detailed steps on how to solve this problems you are facing, of course Technical Support is always ready to help. We have had instances where an Access Point fails and within 2 days we have the replacement.

Evaluating Cisco Meraki MR Wireless Access Points and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
It would be very hard for us to change solutions. Unless it becomes financially burdensome. That would be the only reason why we would explore other solutions.

Cisco Meraki MR Wireless Access Points Support

I have had contacted support a couple of times only and they have provided outstanding assistance.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
I don’t know what premium support is. We have the MR license that comes with support already.
Yes - We had a bug where a hidden SSID was not working. Support concluded it was a bug and provided steps for mitigating the issue while they solved the bug.
I can recall a time when I made a mistake applying the license. I did not know how to solve it and called support. They explained me what to do and assisted me right away.

Using Cisco Meraki MR Wireless Access Points

We have no complaints about availability. The solution works.
ProsCons
Like to use
Relatively simple
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
  • AD authentication.
  • I have found none.
Yes, but I don't use it

Comments

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