Cisco Room Series Review
June 12, 2024
Cisco Room Series Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
Cisco Room Kit EQ
Overall Satisfaction with Cisco Room Series
So I don't personally use that product because since I'm system admin, my main responsibility to get this device configured, installed for our different offices. So that's my main role. And I don't use that product, but it's for others. Since I'm being assistant admin, my job is to get this installed and configured. And if there is some issues like troubleshooting issues or any kind of issues with these products, I'll be the one who is mainly working on it. And if it's a software related issues or if it's a hardware issues, I'll be contacting Cisco Tech. It's something which is beyond my control, which I couldn't fixate or, so then I'll open the Cisco tag. So these are my main responsibilities, I would say.
Pros
- Cisco Room kits, it's a video conferencing system, so it has the, compared to the old systems where you use a webcam in a conference room, we don't see the person, the participants in the room. So with the installation of this kind of devices, it has a speaker fracking. So you can see the person, it clearly captures the speaker, whoever. So let's say that are 15, 20, people are sitting in a room if someone is speaking among them. So this camera is actually focused that person, so we can see that person. And it just shifts from one person to other based on the speaker and the webcam. If you're going back in the old days, like a webcam, using a webcam, it just gives an overview of the room. If someone is speaking, you don't know who is speaking unless you know the voice. So this is much greater. And you have so many other features like digital signage, you can display signage on the, so there's a lot of other features out there. So those are cool features I would say.
Cons
- Speaker 2 (05:55):
- I've seen a few times hardware issues. It's brand new products and I've seen hardware issues and had to contact Cisco attack and get those devices replaced. So that's the hardware side. And there are some areas we could improve, I think. So last year we had to put Cisco room kit in a training room. It's a really long training room and just one device was not enough, so we had to put two different room kits within that room. It has the multi-camera switching and all those things. So based on Cisco's recommendation, we had to use a room kit pro and a plus. And the issue was everything was fine, but the second court cam, the audio was not coming out from that. So that was a limitation with the Cisco. And then I had to contact, and then with the new, they have recently launched a new device called eq. It's called Room Kit eq, so that actually resolve that issue. So we had to replace the plus with an eq. So that resolve issues. There are some issues, minor issues, but it's not a huge thing. So they're making so many products. Sometimes there will be hardware issues, but it sounds odd.
- So with the installation of this Cisco room kit room series, I would say it has the meeting quality, have better screen sharing experience, better meeting video qualities, better audio qualities. So overall, because since everyone nowadays, collaboration is a key point for our business, right? So what I can say, yeah, in our overall experience is really great.
Frankly I've never used any other products. This is the only thing we use. We just moved from a webcam system with the Polycom speaker directly to the room kits.
Do you think Cisco Room Series delivers good value for the price?
Yes
Are you happy with Cisco Room Series's feature set?
Yes
Did Cisco Room Series live up to sales and marketing promises?
Yes
Did implementation of Cisco Room Series go as expected?
Yes
Would you buy Cisco Room Series again?
Yes
Comments
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