Keep your site access secure with a touch of a button
November 29, 2022

Keep your site access secure with a touch of a button

Melissa Benson, MAT | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Access by Duo

I use Duo Mobile at work and with my university to keep accounts secure. I am prompted when logging in to verify it is me gaining access. I do this daily at work and periodically at school. The organizations have different parameters for how often you need to use it based on their security policies. Most of the time the app prompts me to answer with a checkmark or red x. Occasionally I have to restart the app to see the prompt.
  • user-friendly
  • large interface is easy to read
  • noise alert
  • occasional glitches
The buttons are large and colorful. They rely on commonly understood colors and symbols (green check and a red x).
I am sure it has helped protect our personal and client data. I have never had it prompt me when I was not the one attempting to gain access but it is a comfort to know if someone did try to hack me I would know.
The tech support was helpful in assisting me with uninstalling the app and reinstalling to clear out an issue I was having.
I was not receiving prompts to access it on my university account and it wouldn't allow me to log in to check my financial aid. The tech support was a great help in resolving the issue.

Do you think Cisco Secure Access by Duo delivers good value for the price?

Not sure

Are you happy with Cisco Secure Access by Duo's feature set?

Yes

Did Cisco Secure Access by Duo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Secure Access by Duo go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Secure Access by Duo again?

Yes

This is a great tool to keep your access secure. It is probably expensive since the organizations I have used it for are large corporations and universities but as I am not a decision maker I really have no idea if my inference is correct or not. It is easy to understand and since the interface is large that is a great accessibility feature.