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Cisco Secure Endpoint
November 18, 2023

Cisco Secure Endpoint

Scott Quimby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Cisco Secure Endpoint

We are heavily invested in Cisco infrastructure, servers, and security tools. We use Cisco Umbrella, Cisco DUO, and the Cisco SecureX suite including the Cisco Secure Endpoint. We required a more advanced EDR solution beyond basic antivirus. 100% of of local and remote servers and endpoints needed comprehensive protection.
  • Retrospective Analysis. I really like that Cisco routinely re-visits previous security decisions with "if I knew then, what I know now" intelligence. That allows them to dynamically re-classify previous safe/not safe decisions based upon current information. Many products don't do this function
  • The fact that in the Cisco SecureX framework Cisco is not just looking at the endpoint but tying that to Cisco Umbrella and even their mail front end is awesome because it provides a broader picture of threats to the organization is awesome.
  • Cisco has a number of connectors so you can have one product and provide a consistent way to product a diverse list of devices is great.
  • Cisco allows scheduled scans to re-evaluate previous protection decisions
  • The update mechanism of the client is not obvious and takes some finesse to learn
  • The clients auto update signatures, but not agents which I have seen lead to mixed version levels as it is harder to keep up with
  • It is generally a challenge to manage the licenses and if you let the license lapse, it is a very bad thing in my opinion.
  • The advanced EDR protection has kept us safe
  • When a threat is identified, it is a relatively simple task to remediate most threats
  • Outside of actual agent updates, it doesn't take much time at all to manage the entire enterprise.
Cisco has been outstanding about maintaining a stable platform that doesn't cause a lot of headaches and their integration into the Cisco ecosystem is extremely valuable and providing a robust, layered protection strategy.
Cisco support is good. Since this is not a SOC based solution, whatever the recommendation Cisco gives is for us to implement.
  • Cisco Umbrella
Cisco Umbrella DNS filtering is great at blocking and identifying known malware. The fact that DNS filtering and EDR endpoint protection are talking provides great piece of mind.

Do you think Cisco Secure Endpoint delivers good value for the price?

Yes

Are you happy with Cisco Secure Endpoint's feature set?

Yes

Did Cisco Secure Endpoint live up to sales and marketing promises?

Yes

Did implementation of Cisco Secure Endpoint go as expected?

Yes

Would you buy Cisco Secure Endpoint again?

Yes

Huntress is evaluating endpoints from a different perspective. SentinelOne would be an alternative product. Cisco Secure Endpoint always shows up reasonably close to SentinelOne in overall protection. SentinelOne does offer a SOC option which dramatically adds to the costs.
This is a commercial product and not a consumer product. It works extremely well in a connected environment and is especially well suited for commercial users who are heavy users of many Cisco products and services. If you are not committed to Cisco and are not leveraging the other Cisco offerings or are very small in size, this product is not for you.

Cisco Secure Endpoint Feature Ratings

Endpoint Security
9.3
Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
8
Infection Remediation
8
Vulnerability Management
10
Malware Detection
10