Cisco Spaces Review
August 26, 2023

Cisco Spaces Review

Ed Vanderpool | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Spaces

So the biggest issue that we ran into is most people in healthcare know about a DAS. So a DAS is very expensive and you also have to pay the carrier to take care of it and you don't get any of your data open. We looked at open roaming as a way of not using a local DAS, using our existing infrastructure with our wireless Cisco hardware to be able to cut that in about a third of the price and to also kind of speed up the deployment as well. So we have her working at four hospitals right now.
  • So the first thing it does really well is a lot of our sites are rural, so we don't have very good cellular connectivity. So we invested in this product because we want our clients, our customers that are coming in to be able to walk in and be able to use a our wireless infrastructure just like it was a cellular device. So they don't even know, they walk in, they think, man, my cellular's better right now. I can do all the things that I wanna do. I can do video. And they don't even know. So that's the biggest bonus for us.
  • There's actually only one. It is easy to use, easy to deploy, but in the back end, you guys have a partnership in general with AT&T and T-Mobile. I'm looking for you guys to have Verizon added to that. So I know you guys are working on that, but that's probably the biggest thing I have.
  • So we haven't had necessarily an ROI from the product because we haven't used it to substantiate anything else except for DAS. So when I look at a distributed system like DAS from an accelerator client, it's easily one-quarter of the price.
So behavioral metrics is probably the main one that we've used to see how kind of, how people are using it, how people are coming in and out and how we can get, we can give you numbers of users, kind of what kind of general data, not specific, but general data that they're after. And we can give you a quality and quantity matrix from that.
So they've given us the option or the opportunity to use what we've had installed even before covid hit and all the other changes that we've gone through. So we were able to actually have that working as people walk right in the door without any changes to our infrastructure. So that was huge for us.
That is all we've integrated thus far. We are looking at location, that's gonna be our next piece to really kind of move into a kind of a database of number one, what we have on the floor, number two, where it is on that floor and how, you know, where is it in location to a nurse or to a doctor. So that's kind of our next piece.
Specifics, that's an easy one because one of the things that our hospitals are obviously hospital, but it has actually helped us to be able to point people towards like food people towards our gift areas when they have somebody that's in the hospital for a long time. So we've actually utilized that and said, "oh wow! we see kind of a decline there." So we need to make sure that we have the right advertising upfront. People know what they have, you know, what we have offered besides just a hospital.
That one's also easy because we used it on our blood monitors. And it's a little side case that you'll laugh at. So we have just monitors that are wireless and they were suddenly going missing. We didn't know why. We found out that actually nurses had like a favorite monitor and they would stash it when they went off shift and then nobody else could use it so that actually helped us clear that little issue up. It was funny.

Do you think Cisco Spaces delivers good value for the price?

Yes

Are you happy with Cisco Spaces's feature set?

Yes

Did Cisco Spaces live up to sales and marketing promises?

Yes

Did implementation of Cisco Spaces go as expected?

Yes

Would you buy Cisco Spaces again?

Yes

So it is best used if you are an AT&T or T-Mobile user for one. Number two, if your infrastructure has, you need to have the wireless coverage to use this in spaces. So you've got to have a good solid wire. If you have a smaller area or lack of coverage, it's not gonna work well for you.

Cisco Spaces Feature Ratings

Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Location Analytics / Geographic Visualization
Not Rated
Density Analysis
Not Rated