Cisco Spaces (formerly Cisco DNA Spaces)

Cisco Spaces (formerly Cisco DNA Spaces)
Formerly Cisco DNA Spaces

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Score 8.6 out of 100
Top Rated
Cisco Spaces (formerly Cisco DNA Spaces)

Overview

What is Cisco Spaces (formerly Cisco DNA Spaces)?

Cisco DNA Spaces is a locational analytics solution designed to remove physical blindspots from business operations by sensing location intelligence from all underlying Cisco wireless network and translating them into business ready insights. It also offers a variety of digitization...
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Recent Reviews

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How Cisco Spaces (formerly Cisco DNA Spaces) Differs From Its Competitors

Cisco DNA Spaces Applications

Since we were an existing analytics customer with CMX. The benefit is a wash for us. We feel once the product matures and get more attention from Cisco it will be a useful tool.
We are not relying on Cisco DNA Spaces for people counting or social distancing. We are doing that through time …
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Behavioral Insights

We are able to use Cisco DNA Spaces to get an idea of how our visitors navigate through the Museum. We are able to take a second look at gallery spaces that are not frequented as much as others. We are taking this data to the appropriate departments so they can have the data for future gallery …
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Hybrid Work Implementation Progress

We are presently on a 3 days in the office, 2 days remote. we use a variety of methods for collaboration. Mainly Cisco Webex. Being remote during the pandemic proved that large parts of the Museum can we remote or out of the office and still be productive. This has changed leaderships view on …
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Organizational Challenges Faced

While large parts of the Museum can do their jobs remotely. Other parts (Visitor Engagement, Security, Ticketing, projectionists, tour guides etc ) must be in the Museum to do their jobs. This has lead to a disparity with our work force. Leadership is working on a plan to appease both. This plan …
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Hybrid Work Experience

There have been many positives aspects of working remote. Costs and time savings. But we also suffer from collaboration challenges, Webex meeting burnout and a general feeling of FOMO (fear of missing out). Many have complained about this. The lack of "FaceTime".
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Other Products Considered

We tried Zoom, Google Meet but Cisco had better overall solutions that came baked in one solution. We dabbled with different technologies but being a Cisco centric shop, Cisco products fit in seamlessly.
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Cisco DNA Spaces Applications

Location analytics is one of the main features that we are using. Visits, dwell time, and visitor statistics are key indicators monitored by our marketing department in order to make decisions about new offers on our eCommerce site and detect peak times in the stores. Right now is another …
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Behavioral Insights

After the implementation, we have been capable to know in a better way to our customers, their consuming patterns. Also, it allowed us to get detailed information about hot zones inside the stores and peak times, not only in real-time but also in historical. This is very valuable information for …
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Asset Management

Location hierarchy is a very good feature to organize the assets. It gives us the capability to monitor assets, what is the access point name, the mac address, controller IP addresses reported, and detailed information about the location including country, city, address, postal code. This is very …
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Cisco DNA Spaces Applications

The short answer is yes. We have immensely benefited from the vast application and metrics that Cisco DNA Spaces' dashboard can do! It's super flexible and can be tailor made to meet our requirements and ensure that we have the most critical information in hand at a glance, whilst still keeping …
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Behavioral Insights

It allowed us to monitor, track, and plan our workforce accordingly. It also allowed us to anticipate and properly schedule days/weeks based on the patterns that we have observed, while still keeping the minimum requirement to support our business workforce.
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Asset Management

It made information technology asset management a breeze, as it allowed us to properly track and document the current state and whereabouts of our assets, be it intangibles like software or tangible hardware--from user endpoints to physical servers in our data centers!
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Behavioral Insights

The data gained was mostly workers' retention time, the factors affecting it, and the number of visitors. Using those insights, the existing problems were solved and the working conditions were improved accordingly.
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Cisco DNA Spaces Applications

It enabled us to keep track of, monitor, and design our workforce. Aside from that, we could accurately expect and strategize based on the patterns we identified. All of this is done while maintaining the bare minimum requirements to support our business operations. Because of this, we manage our …
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Behavioral Insights

We were able to monitor, track, and plan our workforce using Cisco DNA Spaces. Better time management and access to large data sets resulted in increased revenue. Most importantly, it can offer a wide range of services while also saving money. Using the solution makes it easier to make better …
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Asset Management

Our users' actions are now easier for us to interpret as a result. We can use Cisco DNA Spaces to see if communicating through captive portals has a bigger impact and to know when IT infrastructure is important. The project could then include asset tracking. It could keep track of tags and push …
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Cisco DNA Spaces Applications

  • Location analysis is one of the best feature.
  • During this COVID pandemic, the tracking feature works best.
  • Data API set is very large.
  • The whole ecosystem is large.
  • During this pandemic time it helps a lot to track.
  • Helps in make the best customer relationship.
  • Asset management is one of the best …
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Behavioral Insights

During COVID, location-based services help the most to get employee information and customers' behavior. This helps us to understand what business requirements the customer has and how to fulfill his/her expectations.
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Asset Management

This allows us to predict the amount of users we have received at a given location and any given time 24/7 and allows us to provide appropriate hours of operation.
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Cisco DNA Spaces Applications

Cisco DNA Spaces has especially benefited us with the behavior metrics module to identify the behavior of our users and customers in our branches and thus be able to take actions to increase productivity and increase sales through advertising campaigns through our captive portals. This is the most …
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Behavioral Insights

The knowledge that our organization has obtained about the behavior of clients or employees from location-based services allows us to identify the hours most attended by clients and collaborators to the offices and the frequency that they do so in a certain time already in a week or a month and …
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Asset Management

The company has not used the asset management capabilities through Cisco DNA Spaces either for monitoring or understanding the use of assets; however, it is one of the functionalities that we would like to enable to identify those assets that should not leave a certain specific area. I think that …
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Cisco DNA Spaces Applications

We are using this to integrate with a vendor to do the indoor wayfinding, up to now the DNA Spaces is perfoming very well. [We have] no problems similar to CMX. Though if a problem appeared it will take time to get resolved, as you have to engage TAC all the time.
The user could get to his/her …
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Behavioral Insights

This project is mainly [suited] toward the visitors although it can be used by the employees. Visitor now can find the room they want directly with a little bit of error due to the WiFi physics itself, but as a percentage, the experience of the visitor has increase at least 60% than before. For …
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Asset Management

This is still being discussed. We are planning to go for asset tracking in the next stage of this project, which will rely on the 9100 access points that have a BLE gateway and using tags to stick on the asset. This would require zone accuracy to a certain level which makes it easy to achieve. …
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Behavioral Insights

Some people won't develop ​the culture to do efficiently home office, in some way we could control schedules and location and see if we are in the correct place and attending properly in hours versus their calendars.
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Cisco DNA Spaces Applications

Our business improved a lot while using the Cisco DNA Spaces. It has the ability to use digital data between two very large campuses. Using this improves customer relations and services. Also it one of the products which drives innovation. It also improves risk management along with revenue …
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Behavioral Insights

Brought revenue growth with time management and access the large data. Helps in better customer relationship sort of. Improves compliance and risk management. Provides large variety of services and overall cost of the product. Also improves decision making while providing the solution. One should …
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Asset Management

You really need Cisco Prime/DNA and CMX to get the useful data. This is really useful tool for retail. It enables tools like spaces to show the roam time for example and give out the experience such as premium offers. Only licensing issue I have found, so far otherwise worthwhile product..
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Cisco DNA Spaces Applications

The greatest benefit that DNA Spaces provided us was through user behavior metrics, because through these metrics we can know the busiest areas in our offices and determine the time of use of network resources, with which we allows planning with greater certainty any change or movement required in …
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Behavioral Insights

Through the use of Cisco DNA Spaces, we have obtained more knowledge about the behavior of our users, which has allowed us to know the profile of the users who come to these areas and whether or not it would have a greater impact to carry out any type of communication through captive portals, in …
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Awards

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Reviewer Pros & Cons

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Pricing

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What is Cisco Spaces (formerly Cisco DNA Spaces)?

Cisco DNA Spaces is a locational analytics solution designed to remove physical blindspots from business operations by sensing location intelligence from all underlying Cisco wireless network and translating them into business ready insights. It also offers a variety of digitization toolkits, SDKs,…

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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SingleStore aims to deliver the world’s fastest distributed SQL database for data-intensive applications: SingleStoreDB, which combines transactional + analytical workloads in a single platform.

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Product Details

What is Cisco Spaces (formerly Cisco DNA Spaces)?

Cisco Spaces gives users rich location-based services, including location analytics, customer engagement toolkits, asset management, enterprise application integrations, and location-data APIs. The vendor states that to date, the solution is live at more than 50,000 locations across 143 billion square feet.

Cisco Spaces (formerly Cisco DNA Spaces) Downloadables

Cisco Spaces (formerly Cisco DNA Spaces) Competitors

Cisco Spaces (formerly Cisco DNA Spaces) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cisco DNA Spaces is a locational analytics solution designed to remove physical blindspots from business operations by sensing location intelligence from all underlying Cisco wireless network and translating them into business ready insights. It also offers a variety of digitization toolkits, SDKs, APIs and partner apps with end-end monitoring and support to turn these insights into action. Cisco DNA Spaces extends a wireless network from going beyond connectivity into digitizing properties, allowing the tracking of assets, as well as customers or site visitors and their behavior while on site.

ChartMogul, Fourth Analytics, and SAP Manufacturing Integration and Intelligence are common alternatives for Cisco Spaces (formerly Cisco DNA Spaces).

The most common users of Cisco Spaces (formerly Cisco DNA Spaces) are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

 (27)

Reviews

(1-11 of 11)
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John DuFour | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
We use Cisco DNA Spaces for wifi analytics. Dwell time, path analysis, people counting, etc. We were an existing CMX user/customer and migrated to Spaces about 3 years ago. We also migrated out wifi portal page to Cisco DNA Spaces. This has also lessoned our administration for our server team.
  • Connect & Locate guests
  • Present Portal Page to guests
  • Gives us a rough idea of how many guests are in the Museum.
  • Portal Page changes cannot be made by the customer. You need to work with the Spaces team to modify the page.
  • APIs for extracting information is cumbersome.
  • General slowness on the platform.
Cisco DNA Spaces is well suited as a replacement for CMX. It will provide information on guest dwell time, path analysis, connect and locate. It will also provide a guest portal page if you don't have one or can migrate an existing one.
Score 8 out of 10
Vetted Review
Verified User
The Marketing Department in the company requested to implement a solution in order to offer free WIFI access to our customers during their visit to our stores. Also, the Marketing Manager. requested to get some visit statistics and email from our customers. As IT Department. we didn't want to replace the actual Aironet access points, so Cisco DNA Spaces was the perfect solution to address this requirement.
  • Integration to existing Cisco WLC and Aironet access points
  • Easy implementation (cloud oriented solution)
  • A good dashboard to get digitization stats
  • Very flexible to create custom portals integrated to social networks
  • It's a little expensive
  • The suport could be better for latin america countries, no spanish support
  • It needs to be integrated to Meraki access points
If you need to implement a captive portal solution, offer Wifi access, get location analytics, behavior metrics (visits, DWELL time, etc) and you have a wireless infrastructure based on Cisco Aironet/Catalyst access points or WLC, this is the perfect solution. You don't need to replace your existing hardware. I totally recommend the CISCO DNA Spaces cloud solution, it's stable and we have been using it since 2 years ago.
Ericson Aragoza | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I was on the team that took part in the deployment and configuration, and I would have to say that the overall experience was great! There were minimal to no issues encountered, albeit we did not fully immerse ourselves just yet with the full capabilities/features that this product offers.
  • Deployment was easy
  • Features are expandable
  • Can easily be tailored to meet the business requirement
  • User interface can be better, more cohesive
  • Bug Fixes
We purchased this product/service to improve business process outcomes in our day-to-day information technology operations and to ensure that we keep driving innovation.
Score 10 out of 10
Vetted Review
Verified User
This application is used to track all of the things happening on the company's premises and to derive meaningful insights from the same. It also helps track employees affected by the coronavirus. Therefore, it helps us take the necessary measures for preventing further infections. Thus, it actually helps save lives in such an adverse condition.
  • Collecting data from premises
  • Deriving insights from the same
  • Tracking COVID-positive employees
  • The pricing is high
  • UI/UX can be improved
  • Initial setup takes a lot of time
Cisco DNA Spaces is good for companies with deep pockets and huge premises. Otherwise, it can be a bit expensive. The cost of additional equipment should also be taken into consideration.
Mst Rahima Khatun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have had a great experience with Cisco DNA Spaces in our office. Captive portals give us the ability to send information. Using Cisco DNA Spaces, location-based services can be provided over WiFi reliably and securely. Numerous features, such as location analysis and real-time monitoring, are part of the package. Location analytics, engagement toolkits, enterprise integrations, and other features are available to wireless customers. By utilizing Cisco DNA Spaces, our companies can use technology to address a physical issue. Customer onboarding and contactless engagements are also beneficial because they can be used as a tool to help with your marketing strategy. The exceptional quality of Cisco products sets them apart from the competition.
  • GPS, analytic software, and application integration all work together to provide these services.
  • Insights into digital work and Cisco DNA Spaces' core can be easily adapted to fit business needs.
  • With real-time metrics and precise behavior and availability changes based on the provided data, it is possible to improve the user experience.
  • Be able to set up a DNA center and maps on your own, without Cisco Prime.
  • Reports that can be downloaded from the dashboard. Resolve licensing issues.
  • Updates are less frequent and some integration improvements are needed.
Cisco DNA Spaces can help locate assets. To track people or objects, it's possible to use industrial and open spaces at the same time. It's necessary to use proxy servers to move the data, but this tool makes it simple to analyze traffic and user density scenarios. This is a powerful tool that business users will find helpful. We can learn a lot from these datasets because there is so much data in them.
Shivam Rai | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Basically, it is used by my whole organization to track location and deal with third-party apps to reflect maps on the application. It also works on deployment and configuration. It also gives an accurate number of customers and makes any call based on the information received. My overall experience is very good and I didn't see that many problems.
  • Location analysis is one of the best features.
  • During this COVID pandemic, the tracking feature works best.
  • Data API set is very large.
  • The whole ecosystem is large.
  • Need to work on mobile application.
  • On basis of security purposes, two-way authentication must be done.
  • Map must be enabled for every user, not only for prime.
  • Licensing issue.
  • Location analysis is one of the best features (need to work on weak areas).
  • After setup, the features are very easy to use but it takes a lot of time in configuration and setup.
  • The prime version provides a good business process on a day-to-day basis.
Score 10 out of 10
Vetted Review
Verified User
Cisco DNA Spaces is used in the organization's administrative offices to measure the number of visits and time that each employee spends in the offices. In addition, an important use case is to keep them constantly updated with hygiene measures and COVID-19 protocols through the use of WiFi on all sites.
  • Captive portals
  • Share information
  • Analytics of connected users
  • Download user information
  • Greater granularity to download reports
  • The order of the menus
Some of the scenarios where we see the greatest benefits for DNA Spaces are in the retail sector since we have thought about enabling it in our branches to be able to provide information to customers about the services we provide. I find it difficult to comment on a sector where you cannot benefit from this technology. Practically it would be where there is no need to obtain more information about the users or the wireless network in general.
June 04, 2021

CMX in The Cloud

Score 8 out of 10
Vetted Review
Verified User
We are running the Cisco DNA Spaces as a part of a project to do indoor wayfinding. The area of the project is two floors with 50 access points and a 9800 WLC.
The design has been done to support the location tracking and will be integrated with a 3rd party vendor to do the indoor maps and reflect them on a mobile application.
  • Location tracking
  • Location analytics
  • Marketing
  • Integration with other vendors
  • BLE beacon management
  • Licensing.
  • Maps without using Cisco Prime
  • Integration with ISE
Well suited:
  1. a cloud service to replace all the hardware mess needed when using on prem.
  2. location tracking
  3. location analytics.
  4. large ecosystem
  5. BLE beacon management.
  6. COVID contact tracing.
Less appropriate:
  1. integration with ISE.
  2. license per feature.
  3. subscription model.
Cisco DNA Spaces is considered to be a replacement for the Cisco CMX. It would require a proxy server to move the data from the WLC to the cloud in an Air gap model, some people will not like this due to security.
Liz Duarte | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
My office is using Cisco DNA Spaces to apply the captive portals and to be able to identify what type of clients visit us and how often through the information they provide in the registry, in addition the captive portals serve us to send internal information as well as the measurements hygiene or COVID protocols to follow within our organization.
  • Locations analytics.
  • Application integration.
  • Data API.
  • To be able to download the information obtained from the captive portals in a more agile way.
  • Download reports from the dashboard.
Well suited:
  • Retail.
  • Workspaces.
Less appropriate:
  • Industrial spaces or open spaces when tracking people or objects is required.
Score 9 out of 10
Vetted Review
Verified User
One of the best applications which can digitize human spaces. We are using it for tracking the human space and assets in our organization. Major drawback of this that it need feeds from another solutions to really work efficiently. As promised by Cisco a lot of activity is going on with licensing.
  • Clear insight of digital work.
  • Center of DNA.
  • Wireless infrastructures get improved.
  • Licensing issues.
  • Take time to set up DNA center.
  • Time consuming initial setup.
Configuration take time but as soon as it setup it is very useful to locate the assets. Improve wireless structure , able to pick the weak areas. Make easier to transition from test environment to PROD. Implementation though whole structure is very smooth and provide breath of services and offers. I personally liked the product.
Score 7 out of 10
Vetted Review
Verified User
Cisco DNA Spaces gives us the particularity of being able to observe the behavior of users within our corporate network, with which we can have a better understanding of what are the coverage requirements that are needed to cover the demand according to the areas that most are visited. Thus, it also gives us the necessary tools to be able to have a more real approach with the user through captive portals.
  • Real time metrics
  • Unified dashboards
  • Captive portals
  • Mobile app for administration
  • Second factor authentication is missing
  • Report editing
Cisco DNA Spaces is mostly recommended for scenarios where it is necessary to have visualization of the flow and density of users connected to a wireless network of one or more locations and thus obtain metrics for marketing, for example, in retail. However, it can also be used in any other scenario that involves the analysis of traffic and user density in order to establish future predictions of user behavior.
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