Item: Cisco ThousandEyes
Rating: 8
Author: Matthew Partida

Overall Satisfaction with Cisco ThousandEyes

Use Cases and Deployment Scope

ThousandEyes is used to monitor the network, we well as troubleshoot any issues. By having a glass pane style map of the network, we are able to easily track problems with easy logical troubleshooting and assisting tools that are baked into the system. It has proven to be an invaluable tool that wraps many other products into one clean setup.

Pros and Cons

Pros

NMS
Troubleshooting
Monitoring

Cons

Snmp integration
Simple troubleshooting tools

Return on Investment

Reduced troubleshooting time
Less user mapping error issues

Key Insights

Do you think Cisco ThousandEyes delivers good value for the price?

Yes

Are you happy with Cisco ThousandEyes's feature set?

Yes

Did Cisco ThousandEyes live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco ThousandEyes go as expected?

Yes

Would you buy Cisco ThousandEyes again?

Yes

Other Software Used

NetBrain Technologies, Cisco Catalyst Center

Likelihood to Recommend

ThousandEyes is a great addition to the network as a NMS, as well as monitoring service, but there are better tools for more advanced things such as network simulation with NetBeans. While ThousandEyes does a lot of good wrapping several programs into one service, it is not an end-all, be-all option.

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