Cisco Webex Room Phone Review
November 18, 2020

Cisco Webex Room Phone Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Webex Room Phone

We are currently in the process of evaluating the Webex Room Phone for wide deployment in our organization. We are/work looking to identify a device that can be used for in room audio, content sharing, and collaboration for small (huddle) to medium conference rooms.
  • Easy device monitoring and management
  • Great audio quality
  • Great mic coverage/pickup for small to medium rooms (huddle rooms)
  • Built in wireless share capabilities
  • Webex Integration
  • Consistent user experience (compared to other Cisco room systems)
  • Can be used with other platforms
  • Wires are bulky (lighter weight HDMI would be beneficial for a cleaner install)
  • Far end video (possibly a future enhancement?)
  • Expanded the options to enhance the value of small spaces
We will likely be continuing to evaluate all competitors, but Room Phone integration with Webex is a strong point.
Very easy/intuitive user interface.
We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.

Do you think Cisco Webex Room Phone delivers good value for the price?

Yes

Are you happy with Cisco Webex Room Phone's feature set?

Yes

Did Cisco Webex Room Phone live up to sales and marketing promises?

Yes

Did implementation of Cisco Webex Room Phone go as expected?

Yes

Would you buy Cisco Webex Room Phone again?

Yes

If you are already using Webex and Cisco room video systems, the Room Phone is a fantastic option to enable audio/meeting functionality in small conference rooms and huddle rooms at a very reasonable cost. Audio is fantastic and installation is simple. With split registration capability, this device can meet most, if not all, requirements for these rooms and could even be used for private offices and home offices, a definite value as work from home becomes more ubiquitous.