Cisco Wireless LAN Controllers Review
August 26, 2023

Cisco Wireless LAN Controllers Review

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Cisco Wireless LAN Controllers

So wireless line controllers are used to basically manage our wireless access points throughout the enterprise. Specifically, I manage the controllers for several hospitals, many clinics, and a couple of business offices as well.
  • It does keep track of our wireless access points particularly well I guess, and then just, you know, providing the current status of access points as well.
  • Oh my goodness. The GUI, the graphical user interface of this product, I'm speaking specifically of the 5508 and 8510 models needs a lot of improvement. I do not like using it. It's buggy glitchy. At times I have to reload pages several times to actually get any work done. Things don't get saved correctly. It's just I can't rely on it being consistent at all.
The newest one we're moving to is the 9800 series. And I just have a very limited experience with those. It seems to be better so far. We'll see more options I guess for configurability on the new ones as well, which is nice. And I like the way that the controllers pair together better than they did with the older controllers.

Do you think Cisco Wireless LAN Controllers delivers good value for the price?

Not sure

Are you happy with Cisco Wireless LAN Controllers's feature set?

No

Did Cisco Wireless LAN Controllers live up to sales and marketing promises?

No

Did implementation of Cisco Wireless LAN Controllers go as expected?

Yes

Would you buy Cisco Wireless LAN Controllers again?

No

The interface using the GUI again to do parts of my job, to be able to make configuration changes to them, they do not want to stay. Well, when I make changes, they don't. I can't rely on when I hit save or apply that those changes are actually made. I usually have to go back in, refresh pages, double-check, and make sure things actually went and behaved the way that they should. So I have to reload pages multiple times to even get into and be able to see the information I'm looking for. I just have a really hard time with the gooey on those two particular wireless controllers that I use regularly. We have moved to a newer one and I don't have as much experience on that, so I can't speak as to whether that gooey is improved or not. I think it has, but it's still too early to say.

Cisco Wireless LAN Controllers Feature Ratings

Not Rated
Zero-Touch Provisioning
Not Rated
WLAN Performance Monitoring
Not Rated
Topology Maps
Not Rated
Layer 7 Visibility
Not Rated
Power over Ethernet Support
Not Rated
Wireless Security
Not Rated