Classy provides great tools for creating online donation pages

Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.

We love using Classy, and appreciate how easy it is to change priorities, add fundraising goals, show progress toward goals, and customize the page to feel updated. From the user perspective, we've also heard that it's significantly more user-friendly than our previous online donation pages created through our donor management software. As online shopping has become so ubiquitous, it was important for us to have a giving page that seemed up to date and current. Once we transitioned to Classy, we increased our online donations pretty significantly. Classy also has great integration with social media.

I will note that the fee structure of Classy is more expensive than our previous solution. However, the features have made it a worthwhile investment. The annual contract fee is also expensive.