Item: Clay
Rating: 10
Author: Jorge Macias

Overall Satisfaction with Clay

Use Cases and Deployment Scope

In my organization I use Clay to enrich data to clean my CRM. I use Clay to for inbound leads and I also do a lot of outbound through Clay. I have a few workflows that go back and forth between the data from my social media and how that ties back to some campaigns and outbound work. I think Clay addresses a lot of business problems. I think the main one is having the opportunity to use different data providers without having to pay for all of them. For example, in email you can use 10 different email providers for personal emails. You can use other 10 different data providers and you're not married to one specific provider. You can use them all and only pay for them once you find the right data that's useful for you. I think the other way it addresses all my business problems is that each business has their particular point of data that's important for their GTM motion and I think with Clay I can find those very specific data points. Some are structured data and some are unstructured data.

Pros and Cons

Pros

Pros, I think there are a lot of pros, so I mentioned a couple of them already, so being able to use different data providers. I think being able to massage the data, I call it a data orchestration where I can get different points of inputs of data. I can throw everything in Clay and then I can make all the changes before I use them for campaigns, for email, for LinkedIn, for whatever reason I'm going to use my data, but it's really easy to enrich, it's really easy to do research. It's really easy to build agents that tie to each row in your dataset, like there are a lot of things that you could use it for that are huge pros.

Cons

I think one of the concepts, being able to replicate something that you've already done. It's hard when you have a table and another client is asking you for the same thing and you want to replicate what you already did. It takes so much time to kind of meet everything together to be able to reuse something that you've already done. So that's something that needs a little bit of improvement.
It's sort of a pro, but it's a con, which is that there's so many providers and so many things that you can use in Clay. It's hard to even grasp what's possible and as a builder I'm always experimenting with new features and new things and it's even for me that I use the product every day. It's hard to keep up with everything that they're coming up with.

Usability

It would be a solid just because if you don't understand how databases work and the structure of spreadsheets that you have information in columns and in rows and the relationship between those, it could get really hard to understand and keep track of the credit consumptions and things like that.

Key Insights

Do you think Clay delivers good value for the price?

Yes

Are you happy with Clay's feature set?

Yes

Did Clay live up to sales and marketing promises?

Yes

Did implementation of Clay go as expected?

Yes

Would you buy Clay again?

Yes

Likelihood to Recommend

I think for companies that don't have a good GTM motion already set up, this might be a overkill. So if you're starting off your company, you have one, two employees, you're starting your foundation. It might not be that of a great of a tool. You could do a lot of information through it, but it can get really messy really fast. I think when it's really powerful it's like when you have some sales or marketing motions that really work and you want to replicate that or you want to make that faster or you want to scale, that Clay's a great tool to buyer use.

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