Integrates well with Dynamics CRM, but be wary of support
June 12, 2021
Integrates well with Dynamics CRM, but be wary of support
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with ClickDimensions
The marketing department uses ClickDimensions to reach prospective students via email. We use bulk emails to provide prospective students with information about events such as open days. Campaign Automations are used to nurture leads with drip campaigns. It takes some work out of our hands that would otherwise have to be done manually.
- The integration with Dynamics CRM is a pro.
- Overall functionality is fine for most basic things.
- [I feel that] support is abysmal.
- Hardly any new features or improvements.
- Longstanding issues take ages to fix.
- ClickDimensions has better enabled us to reach prospective students.
- We are now able to automate some of our processes.
Do you think ClickDimensions delivers good value for the price?
Not sure
Are you happy with ClickDimensions's feature set?
Yes
Did ClickDimensions live up to sales and marketing promises?
No
Did implementation of ClickDimensions go as expected?
Yes
Would you buy ClickDimensions again?
No